Lucent Technologies MERLIN LEGEND Release 6.1 Feature Reference page 467

MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
Features
Messaging
NOTE:
In Release 6.0 and later systems (Hybrid/PBX mode only), you cannot use
Leave Message to signal a non-local extension. The Leave Message
feature works only when the sender, receiver, and VMS are on the same
system.
When you call a co-worker with a display telephone and get no answer or a busy
signal, press a programmed Leave Message button, or press the Feature button
and dial
listening to ringback or a busy tone. A message is sent to the display telephone
user. The message includes the caller's name (if labels are programmed) or
extension and the time and date of the call.
If the caller leaves another message for the same person before that person
responds to a previous message, the previous message is overwritten. A person
with a display telephone who has received a message sees only the caller's name
(if labels are programmed) or extension and the date and time for the new
message.
To use the Leave Message feature without calling a user, the multiline telephone
user presses the Feature button (without lifting the handset) and then dials
and the person's extension number. QCC operators cannot use Leave Message
without calling the user.
NOTE:
If the Message LED of the person getting the message is already on, using
the Leave Message feature does not turn the LED off, even if an operator
uses Leave Message to send a message to a display telephone user.
If there is no local VMS, when a person with any telephone tries to use the Leave
Message feature to send a message to a person with a single-line telephone or a
multiline telephone without a display, the caller hears a single beep indicating that
a message must be left with an operator. If the caller has a display telephone, the
message
NOTE:
In Release 6.1 and later systems, if a user with a display telephone tries to
send a message to a telephone that has coverage to Centralized Voice
Messaging, no message is sent, but the display on the sender's telephone
reads that the message was sent. The Message-Waiting light is not lit, and
no error beep sounds.
When a user tries to use the Leave Message feature and the co-worker's
message box is full, the co-worker's telephone continues to ring and the caller's
telephone beeps once. If the caller has a display,
and the caller must leave a message with an operator or voice mail (if available).
. On MLX display telephones, select the feature from the display while
is displayed.
Issue 1
August 1998
Page 418
is displayed,