Voice Messaging Systems - Lucent Technologies MERLIN LEGEND Release 6.1 Feature Reference

MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
I Applications

Voice Messaging Systems

Voice Messaging Systems
IMPORTANT:
This section is intended solely as an overview of the applications. For
comprehensive information about the use of the applications, see the
documentation for the products.
!
SECURITYlALERT:
Your voice messaging system permits callers to leave verbal messages for
system users or gain access to the backup position in an emergency as well
as create and distribute voice messages among system users.
The voice messaging system, through proper programming, can help you
reduce the risk of unauthorized persons gaining access to the network.
However, phone numbers and authorization codes can be compromised
when overheard in a public location or are lost either through theft of a
wallet or purse containing access information or through carelessness
(writing codes on a piece of paper and improperly discarding them).
Additionally, hackers may use a computer to dial an access code and then
publish the information to other hackers. Substantial charges can
accumulate quickly. It is your responsibility to take appropriate steps to
implement the features properly, evaluate and program the various
restriction levels, protect and carefully distribute access codes.
Under applicable tariffs, you are responsible for payment of toll charges.
Lucent Technologies cannot be responsible for such charges and will not
make any allowance or give any credit resulting from unauthorized access.
To reduce the risk of unauthorized access through your voice messaging
system, please observe the following procedures:
A voice messaging system (VMS) provides call-answering services and may
provide voice mail services. Each of the following VMS applications connects to
an enhanced T/R port, called a voice messaging interface (VMI) port:
MERLIN MAIL Voice Messaging System (no longer available)
MERLIN LEGEND Mail Voice Messaging System (supplies its own ports
with its own module)
Employees who have voice mailboxes should be required to use
passwords to protect their mailboxes.
The administrator should remove any unneeded voice mailboxes
from the system immediately.
MERLIN LEGEND Mail and Intuity AUDIX have the ability to limit
transfers to subscribers only. You are strongly urged to limit
transfers in this manner.
Monitor SMDR reports or Call Accounting System reports for
outgoing calls that might be originated by voice messaging ports.
6 1
Issue 1
August 1998
Page I-8