Lucent Technologies MERLIN LEGEND Release 6.1 Feature Reference page 382

Release 6.1
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MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
Features
Group Calling
In Release 5.0 and later systems, the three threshold levels, when set, are
signaled only at programmed Calls-in-Queue alarm buttons. An external alert
lights or sounds only when the number of calls in the queue is greater than or
equal to Threshold 3.
Mode Differences
Behind Switch Mode
Calls to calling groups in a system set up in Behind Switch mode follow the
communications system ring pattern, not the central office ring pattern.
Telephone Differences
Direct-Line Consoles
A DLC can be a member of a calling group and is normally used as the calling
group supervisor position. Supervisor positions must be assigned to a DLC.
Any of the following telephones assigned as a DLC can be used as a calling group
supervisor's console:
MLX-20L telephones with or without a DSS
MLX-28D telephones with or without a DSS
BIS-22D
BIS-34D
MERLIN II System Display Console with built-in DSS
The supervisor must activate Extension Status to see the status of calling group
members and to change their availability; this cannot be done from normal
call-handling operation.
To activate Extension Status, press the Feature button, dial
Hold button. To return to normal call handling, press the Feature button, dial
and press the Drop button.
To change the availability of a calling group member, the supervisor activates
Extension Status (if not already active) and presses a programmed button for
Available (ES2) or Unavailable (ES0) and the Auto Dial or DSS button for the
group member's extension number. The supervisor can also change the status of
extensions by pressing the Feature button, dialing the feature code [
Available (ES2) and
DSS button for the group member's extension number. A supervisor with an MLX
display telephone can change the status of extensions by pressing the Feature
button, selecting the feature from the display (
Ã
for Unavailable (ES0)], and pressing the Auto Dial or
August 1998
Page 333
, and press the
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for
for Available and
Issue 1
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for

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