Lucent Technologies MERLIN LEGEND Release 6.1 Feature Reference page 707

MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
Features
System Access/Intercom Buttons
Saved Number Dial
Service Observing
SMDR
Transfer
UDP Features
If Saved Number Dial is used on a Shared SA button, the number is
stored on the telephone that used the feature, not on the principal
extension.
In Release 6.1 and later systems, bridging takes priority over Service
Observing. If another extension bridges onto a call at an observed
extension, the Service Observer is dropped.
A Service Observing session can be established only when an SA button
is available on which to go off-hook. Similarly, a Service Observer cannot
receive notification of an observable call if all the SA buttons on his or her
telephone are already in use.
If a Service Observer goes off-hook on a non-SA button, he or she can
post-select to an SA button and establish a Service Observing session. If
a Service Observer post-selects while observing an extension, he or she
is disconnected from the call.
A Service Observer who pre-selects an SA button can establish a Service
Observing session when he or she goes off-hook.
A Service Observer can be off-hook on an SA Originate Only, SA
Ring/Voice Option, or SSA button and initiate Service Observing.
Calls made on SA Originate Only and SA Ring/Voice Option buttons
can be observed. A call placed or received on an SSA button can be
observed.
If a Service Observer is observing a call and there is an SSA button for
the SA button the call appears on, the extension with the SSA button
cannot bridge onto the call. The SSA button receives the same treatment
as if Privacy were active.
When a call is made from an SSA button, the SMDR report records the
extension from which the call is made, not the principal extension.
A transferred call returns only to the telephone that originated the transfer,
whether an SA or a Shared SA button.
If a transfer originator has an SSA button for the person receiving the
transfer, the LED next to the SSA button flashes to indicate a ringing call.
However, if the transfer originator answers the call, it is disconnected.
For Release 6.0 or later systems (Hybrid/PBX mode only), private
network trunks can be used to make and receive calls on an SA or SSA
button.
Issue 1
August 1998
Page 658