Delta MS300 Series User Manual page 177

Chapter 8 Option CardsMS300
Troubleshooting
Abnormality
Cannot find
communication card
Fails to open CMM-
EIP03 setup page
Able to open the
CMM-EIP03 setup
page but fails to use
webpage monitoring
Fails to send e-mail
Cause
The CMM-EIP03 does not
connect to the network
The PC and the CMM-EIP03
are in different networks and
blocked by network firewall
The CMM-EIP03 does not
connect to the network
Incorrect communication
setting in DCISoft
The PC and the CMM-EIP03
are in different networks and
blocked by network firewall
Incorrect network setting in
the CMM-EIP03
Incorrect network setting in
the CMM-EIP03
Incorrect mail server setting
Corrective Action
Make sure the CMM-EIP03 correctly connects to the
network.
Search by IP or set up relevant settings using the AC
motor drive keypad.
Make sure the CMM-EIP03 connects to the network.
Make sure the communication setting in DCISoft is set
to EtherNet.
Set up with the AC motor drive keypad.
Check if the network setting for the CMM-EIP03 is
correct. For the Intranet setting in your company,
please consult your IT staff. For the Internet setting at
home, please refer to the network setting instruction
provided by your supplier ISP.
Check if the network setting for the CMM-EIP03 is
correct.
Confirm the IP address for the SMTP-Server.
168
Table 8-34