Testing The Network Connection To The Easy-Nlc Computer - Thermo Scientific EASY-nLC 1200 Troubleshooting And Maintenance Manual

Table 28. Possible causes of a network connection failure (Sheet 2 of 2)
Error message
Transport Error: Failed
connecting to '10.128.18.64': A
connection attempt failed
because the connected party did
not properly respond after a
period of time, or established
connection failed because
connected host has failed to
respond.
An event was unable to invoke
any of the subscribers: Incorrect
login/password.

Testing the Network Connection to the EASY-nLC Computer

Thermo Scientific
Possible cause
TCP port 6666 is open, but the
device cannot be reached.
No or incorrect login used.
Note It is recommended to include your local IT to resolve these failures.
If the connection between the EASY-nLC instrument and the data system computer fails
when you click Test Connection in the Thermo EASY-nLC Configuration dialog box of the
Foundation Instrument Configuration window, follow this procedure.
❖ To test the network connection between the data system computer and the EASY-nLC
instrument
1. From the Windows Start menu, choose Run.
The Run dialog box opens.
2. In the Open box, type cmd.
3. Press OK.
The Command Prompt window opens.
4. Type telnet IP address for the EASY-nLC system 6666 (see
Figure 167. Command Prompt window with the default IP address for the EASY-nLC instrument
Troubleshooting Communication Problems
Action
Check that the device is online and that you used
the correct IP address.
Use correct login data. For information about
resetting your password, refer to the EASY-nLC
1200 Getting Started Guide.
Figure
EASY-nLC 1200 Troubleshooting & Maintenance Guide
7
Troubleshooting
167).
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