Thermo Scientific EASY-nLC 1200 Troubleshooting And Maintenance Manual page 246

7
Troubleshooting
Troubleshooting Communication Problems
Table 28. Possible causes of a network connection failure (Sheet 1 of 2)
Error message
No such interface supported.
The remote procedure call
failed.
Server execution failed.
Transport Error: Failed
connecting to '10.128.18.135':
An attempt was made to access
a socket in a way forbidden by
its access permissions.
224 EASY-nLC 1200 Troubleshooting & Maintenance Guide
Figure 166. Network connection failure
Note
Possible cause
LCServer.exe not running / not
running anymore.
LCServer.exe not running / not
running anymore.
LCServer.exe could be running,
but you cannot access "Thermo
Scientific LCServer" services
(e.g. it hangs in "Stopping"
state).
TCP port 6666 is blocked.
Action
Test the network connection as described in
on page 224.
Close down the EASY-nLC instrument as
described in "Closing Down the EASY-nLC
Instrument" on page 22
Restart the Xcalibur data system computer. Turn
on the EASY-nLC instrument and log in as an
administrator. Retest the connection.
Verify that the antivirus program is not blocking
the port. Change firewall settings.
""
and turn off the power.
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