Parameter
License
Storage (it is only applicable to
VC200/VP59)
Viewing System Status
Procedure
1. Do one of the following:
•
On your web user interface, go to Status.
•
On your VCS,
For MeetingEye 600/MeetingEye 400, go to More > Setting > System Status.
For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Status.
For VP59, tap Setting > System.
•
On your CP960 conference phone, go to Settings.
•
On your CTP20, tap
2. Select the desired list to view the status.
Viewing Call Statistics
About this task
If voice quality is poor during a call, you can view call statistics to find out the reason. The call statistics
includes:
•
Bandwidth: the received and the sent bandwidth.
•
Video: the definition, the codec, the bandwidth, the frame rate, the jitter, the packet and its loss rate.
•
The protocol used to placing calls.
•
The device information.
Audio: the codec, the bandwidth, the sample rate, the frame rate, the jitter, the packet and its loss rate.
•
•
Content: the codec, the bandwidth, the definition and the frame rate.
Procedure
In a call
•
For MeetingEye 600/MeetingEye 400/VC880/VC800/VC500/VC200/PVT980/PVT950, select Home.
Position your mouse pointer over the desired far site, and click
•
On your VCS:
For MeetingEye 600/MeetingEye 400, , on your remote control, press the OK key to open Talk Menu
and go to More > Call Statistics.
Description
•
Device Type
•
Multipoint Status
•
Multipoint Ways
•
Period of validity/Period
View the local storage
> Setting > System Status.
| Troubleshooting | 277
Method
Web user interface
Endpoint
CP960 Conference Phone
CTP20
Web user interface
.