Diagnosing The Network - Yealink MeetingEye 600 Administrator's Manual

3.
Select or
4. If the camera can move and zoom normally, it means that the camera is working well.
5. On your remote control, press

Diagnosing the Network

The wrong network settings may result in inaccessibility of your system and poor network performance.
You can use the ping or trace route to troubleshoot network connectivity problems.
Checking the Network Using "Ping" Method
•
Checking the Network Using "Trace Route" Method
•
Checking the Network Using "Ping" Method
The Ping method can help you check whether the system can be connected to the IP address of the
remote device.
Procedure
1. Do one of the following:
• On your web user interface, go to Network > Diagnose, and select Ping from the drop-down menu
of Command.
• On your VCS:
For MeetingEye 600/MeetingEye 400, go to More > Setting > Diagnose > Ping.
For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Diagnose > Ping.
For VC200, go to More > Diagnose > Trace Route.
For VP59, tap Setting > Diagnose > Ping.
•
On your CTP20, tap
2. Select Start.
3. Optional: You can also ping other IP addresses.
4. Select Stop.
Checking the Network Using "Trace Route" Method
You can use the trace route method to diagnose the network. If the test is successful, the system lists the
hops between the system and the IP address you entered. You can check whether the congestion happens
by viewing the time cost among the hops.
Procedure
1. Do one of the following:
• On your web user interface, go to Network > Diagnose, and select Trace Route from the drop-
down menu of Command.
• On your VCS:
For MeetingEye 600/MeetingEye 400, go to More > Setting > Diagnose > Trace Route.
For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Diagnose > Trace Route.
For VC200, go to More > Diagnose > Trace Route.
For VP59, tap Setting > Diagnose > Trace Route.
•
On your CTP20, tap
/ or to zoom out or zoom in.
to stop diagnosing.
> Setting > Diagnose > Ping.
> Setting > Diagnose > Trace Route.
| Troubleshooting | 274