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CP960 Skype for Business
Yealink CP960 Skype for Business Manuals
Manuals and User Guides for Yealink CP960 Skype for Business. We have
2
Yealink CP960 Skype for Business manuals available for free PDF download: User Manual
Yealink CP960 Skype for Business User Manual (89 pages)
Brand:
Yealink
| Category:
Conference System
| Size: 9 MB
Table of Contents
Table of Contents
2
About this Guide
8
Related Documentations
8
Getting Started with Skype for Business Phones
8
Introduction of CP960 Hardware Component
9
Overview of Phone Screens
10
Idle Screen
10
Dialing Screen
11
Accessing the Favorites Screen
12
Accessing the History Screen
13
Contacts Screen
13
Calls Screen
14
Icon Introductions
15
Icons in the Status Bar
15
Icons in the Main Window
16
LED Instructions
17
LED Indicator of CP960 Conference Phone
17
LED Indicator of CPE90 Wired Expansion Microphones
17
Entering Data and Editing Fields
18
Using the On-Screen Keyboard
18
Using the Onscreen Dial Pad
19
Logging into and Locking Your Phone
19
Signing in to Skype for Business
19
Sign in Using Your Skype for Business User Credentials
20
Signing in to Skype for Business on Your Computer Using Btoe
20
Signing in Using Your Skype for Business PIN Authentication
20
Signing in to Skype for Business Using Web Sign-In Method
20
Signing out of Skype for Business
21
Using a Skype for Business Phone as a Common Area Phone
21
Setting a Common Area Phone
21
Signing in to a Common Area Phone Account
21
Signing out of a Common Area Phone
21
Signing in to a Skype for Business Phone as a Guest User
22
Signing in as a Guest User
22
Signing out the Guest User
22
Disabling Hot Desking
22
Phone Lock
23
Tips for Phone Lock
23
Setting a Lock PIN
23
Setting the Idle Timeout for Phone Lock
23
Setting the Unlock Attempts
24
Locking Your Phone
24
Unlocking Your Phone
24
Changing Your Lock PIN
24
Resetting Your Lock PIN
24
Disabling Phone Lock
25
Audio Calls
25
Placing Calls
25
Placing Calls Using the Dialer
25
Placing Multiple Calls
26
Placing Calls from a Locked Phone
26
Placing Calls from the Call History
26
Calling Favorites from the Favorites Screen
26
Calling Contacts from the Directory
26
Calling Contacts from the Search Results List
27
Setting a Hotline Number and Delay Time
27
Answering Calls
27
Answering a Call When in a Call
27
Answering Calls Automatically
28
Muting and Unmuting Audio
28
Holding and Resuming Calls
28
Placing a Call on Hold
28
Resuming a Call
28
Ending an Active Call
29
Transferring Calls
29
Performing a Blind Transfer
29
Performing a Consultative Transfer
29
Parking and Retrieving Calls on the Skype for Business Server
29
Parking Skype for Business Calls
29
Retrieve Parked Skype for Business Calls on the same Phone
30
Retrieve Parked Skype for Business Calls on Another Phone
30
Silencing or Rejecting Incoming Calls
30
Silencing an Incoming Call
30
Reject Incoming Calls
30
Forwarding an Incoming Call Manually
30
Forwarding an Incoming Call to a Contact Manually
30
Forwarding an Incoming Call to Your Voicemail Manually
31
Forwarding All Incoming Calls
31
Forwarding Calls to a Contact
31
Forwarding Calls to Voicemail
31
Forwarding Calls to Delegates
32
Simultaneously Ring a Contact
32
Simultaneously Ring a Group of Contacts
32
Simultaneously Ring Delegates
32
Disabling Call Forward Feature
33
Configuring the Delay Time for Forwarding Incoming Calls
33
Skype for Business Conferences
33
Initiating a Skype for Business Conference Call
33
Initiating a Conference Call by Meet Now
33
Initiating a Conference Call During a Skype for Business Call
33
Initiating a Group Conference Call
34
Merging Multiple Calls into a Conference Call
34
Merging an Active Call and a Held Call into a Conference Call
34
Sending the Conference Information
34
Viewing the Conference Participants
35
Managing the Conference Participants
35
Muting and Unmuting All Conference Participants
35
Muting or Unmuting Individual Conference Participants
35
Demoting or Promoting Conference Participants
36
Enabling or Disabling Conference Announcements
36
Locking or Unlocking a Conference Call
36
Admitting or Denying Participants to a Locked Conference Call
36
Removing Conference Participants
37
Leaving the Conference
37
Recording Audio
37
Recording Local Audios
37
Recording a Call
38
Playing the Recorded Audios
38
Copying Recorded Audios to USB Flash Drive
39
Copying a Recorded Audio to USB Flash Drive
39
Copying Multiple Recorded Audios to USB Flash Drive
39
Renaming the Recorded Audios
39
Deleting the Recorded Audios
40
Deleting a Recorded Audio
40
Deleting Multiple Recorded Audios
40
Checking Storage Space
40
Boss-Admin for Skype for Business
40
Assigning Delegates
41
Viewing the Delegates Group
41
Viewing the Boss Group
41
Editing the Delegates Group
42
Managing Calls on the Boss's Line
42
Responding to Incoming Boss Calls
42
Viewing Held Boss Calls
43
Resuming Held Boss Calls
43
Transferring a Boss Call
43
Resuming a Transferred Boss Call
43
Transferring a Call to a Boss's Voicemail
43
Placing a Call on Behalf of a Boss
43
Initiating a Conference Call on Behalf of a Boss
44
Joining Conference Calls for a Boss
44
Managing the Call History
44
Viewing History Records
44
Deleting History Records
45
Deleting a Call Record
45
Deleting Multiple Call Records
45
Disabling Contact Avatar
45
Disabling History Record
45
Managing Contact Directory
46
Searching for Contacts
46
Skype for Business Directory
46
Adding Skype for Business Contacts
46
Viewing Skype for Business Contacts
46
Local Directory
47
Adding Local Contacts
47
Viewing Local Contacts
49
Editing Local Contacts
49
Deleting Local Contacts
49
Managing Favorites
49
Skype for Business Favorites
50
Adding Skype for Business Favorites
50
Viewing Skype for Business Favorites on the Favorites Screen
50
Viewing Skype for Business Favorites in the Directory
51
Local Favorites
51
Adding Local Favorites
51
Viewing Local Favorites on the Favorites Screen
51
Viewing Local Favorites in the Directory
52
Reordering Local Favorites
52
Deleting Local Favorites
52
Using the Voicemail
53
Leaving a Voicemail
53
Accessing the Message Center
53
Managing the Voicemail
53
Listening to the Voicemail
54
Calling a Contact from Voicemail
54
Marking the Message as Read or Unread
54
Deleting Voicemail Messages
54
Using the Calendar
55
Opening the Calendar
55
Conference Status
56
Navigating Month View
57
Navigating Day View
57
Displaying Meeting View on the Calendar
57
Tracking the Calendar
57
Enabling the Meeting Reminders
58
Responding to Meeting Reminders
58
Joining Skype Conferences
58
Joining a Skype Conference from a Meeting Reminder
58
Joining a Skype Conference from Meeting View
59
Joining a Skype Conference by Dialing the Conference Dial-In Number
59
Skype for Business Phone Settings
59
Setting the Language
59
Changing the Screen Backlight Brightness and Time
60
Disabling Playing Tone
60
Disabling Call Waiting
60
Changing the Administrator Password
61
Time and Date Display
61
Setting Time and Date Manually
61
Changing the Time and Date Format
61
Setting a Send Key
62
Setting Screen Savers
62
Changing Audio Settings
62
Adjusting the Volume
62
Setting a Ringtone for the Phone
63
Setting a Ringtone for a Contact
63
Setting a Ringtone for Incoming Private Line
63
Setting a Ringtone for an Incoming Team-Call
63
Setting a Ringtone for the Response Group
63
Disabling the Key Tone
64
Presence Status
64
Updating Your Skype for Business Presence
65
Enhanced 911
65
E911 Location Tip
65
Adding the Location Information
66
Selecting a Default Location
66
Viewing the Location Information
66
Advanced Phone Features
66
Editing Your Team-Call Group Members
67
Private Lines
67
Call Queue
67
Response Group
68
Group Call Pickup
68
Picking up a Call for Your Group
68
Shared Line Appearance(SLA)
68
Viewing Shared Line Appearances
69
Answering SLA Calls
69
Placing a SLA Call on Hold
69
Resuming Held SLA Calls
70
Missed and Received Calls on Shared Lines
70
Branch Office Resiliency
70
Optional Accessories with Your Phone
71
Connecting the CPE90 and Your Computer
71
Using the CPE90 Wired Expansion Microphones
71
Connecting a PC Using a USB Cable
71
Wireless Network
73
Activating the Wi-Fi Mode
73
Connecting to the Wireless Network
73
Connecting to an Available Wireless Network Manually
73
Connecting to the Wireless Network Using Wi-Fi Protected Setup (WPS)
74
Adding a Wireless Network Manually
74
Viewing the Wireless Network Information
75
Disconnecting the Wireless Network Connection
75
Deactivating the Wi-Fi Mode
75
Connecting a Mobile Phone Using Bluetooth
76
Activating the Bluetooth Mode
76
Deactivating the Bluetooth Mode
76
Pairing and Connecting the Bluetooth-Enabled Mobile Phone
76
Making a Mobile Call on the Skype for Business Phone
77
Handling Incoming Mobile Phone Calls by Using Skype for Business Phone
77
Deactivating the Phone Audio Feature
78
Using Your Skype for Business Phone as Bluetoothspeaker
78
Editing Your Phone's Bluetooth Device Name
78
Disabling Bluetooth Device Discovery
78
Renaming the Paired Bluetooth Devices
79
Disconnecting the Bluetooth Device
79
Un-Pairing the Mobile Phone
79
Using Better Together over Ethernet
80
Getting Started with Better Together over Ethernet
80
Downloading and Installing the Yealink Btoe Connector
80
Starting the Yealink Btoe Connector
81
Setting the Yealink Btoe Connector
81
Pairing Your Phone with Your Computer
81
Enabling Btoe and Selecting a Paring Mode
81
Pairing Your Phone with Your Computer Using Phone IP Address
81
Viewing Pairing Status
82
Using Your Phone as Your Primary Audio Device for Your Computer
82
Using Btoe to Manage Calls on Your Phone and Skype for Business Client
83
Setting Your Phone as Your Primary Audio Device
83
Answering Btoe Calls
83
Placing Btoe Calls
84
Pausing and Resuming Btoe Calls
84
Moving Call Audio between Your Phone and Computer
84
Disabling Btoe on Your Phone
84
Exiting Btoe on Your Computer
85
Uninstalling the Yealink Btoe Connector
85
Maintaining Skype for Business Phones
85
Rebooting Your Phone
85
Viewing Phone Status
85
Updating Phone Firmware
86
Resetting Your Phone
86
Troubleshooting
86
Why Is the Screen Blank
86
Why Does the Phone Display "Network Unavailable
86
Why Does the Phone Display Time and Date Incorrectly
87
How Can I Obtain the MAC Address of a Phone When the Phone Is Not Powered on
87
Why Can't I Sign into the Skype for Business Server on the Phone
87
Why Can't the Phone Pair with My Skype for Business Client
87
Why Can't I See the Calendar Menu on the Phone
87
Why Doesn't the Phone Ring
87
Why Can't I Receive Calls
88
Regulatory Notices
88
Service Agreements
88
Limitations of Liability
88
Safety Instructions
88
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Yealink CP960 Skype for Business User Manual (174 pages)
HD IP Conference Phone
Brand:
Yealink
| Category:
Conference Phone
| Size: 7 MB
Table of Contents
About this Guide
5
In this Guide
5
Table of Contents
6
Table of Contents
7
Overview
10
Hardware Component Instructions
10
Icon Instructions
12
LED Instructions
13
User Interfaces
13
Phone User Interface
14
Web User Interface
15
Features Configurable Via Phone/Web User Interface
16
Documentations
18
Getting Started
19
Phone Initialization
19
Signing into Skype for Business
20
PIN Authentication
21
User Sign-In
22
Web Sign-In
23
Signing out of Skype for Business
26
Presence Status
26
Changing Presence Status
28
Resetting Presence Status
29
Touch Screen Display
30
Dialing Screen
31
Favorites Screen
32
History Screen
32
Contacts Screen
33
Calls Screen
33
Navigating Menus and Fields
35
Entering Data and Editing Fields
35
Using the On-Screen Keyboard
35
Using the Onscreen Dial Pad
39
Phone Status
39
Viewing the Phone Status
39
Basic Network Settings
41
Configuring the DHCP
41
Configuring the Static Ipv4 Address
42
Configuring the Static Ipv6 Address
42
Customizing Your Phone
44
General Settings
44
Screen Saver
44
Power Saving
45
Backlight
48
Language
49
Time & Date
50
Administrator Password
53
Key as Send
53
Phone Lock
54
Audio Settings
59
Volume
59
Phone's Ringtone
59
Key Tone
60
Contact Management
61
Searching for Contacts
61
Skype for Business Directory
62
Local Directory
65
Placing Calls to Contacts
77
Call History Management
77
Viewing History Records
77
Placing a Call from History Records
78
Adding Local Contacts from History Records
78
Deleting History Records
79
Configuring Contact Avatar
80
Disabling History Record
80
Dial Plan
81
Dial-Now
81
Delay Time for Dial-Now Rule
82
Basic Call Features
84
Placing Calls
84
Placing a Call
85
Placing Multiple Calls
85
Placing a Call from the Search Results List
85
Dialing the Hotline Number
86
Answering Calls
87
Answering When Not in Another Call
87
Answering When in Another Call
87
Answering Calls Automatically
88
Configuring the Call Waiting
88
Ending Calls
89
Call Mute
90
Call Hold/Resume
90
Call Forward
92
Static Forwarding
92
Dynamic Forwarding
99
Team-Call Group
100
Team-Call Ringtone
100
Response Groups
101
Response Group Ringtone
101
Call Queue
102
Inbound Private Line
102
Private Line Tones
103
Call Transfer
104
Blind Transfer
104
Consultative Transfer
105
Skype for Business Conference
105
Initiating a Skype for Business Conference Call
105
Viewing the Conference Information
109
Viewing the Conference Participants
109
Managing the Conference Participants
110
Calendar
114
Setting up an Appointment in Outlook
115
Setting up a Meeting in Outlook
116
Setting up an Event in Outlook
118
Setting up a Skype Conference in Outlook
119
Using the Calendar
120
Parking and Retrieving Calls on the Skype for Business Server
129
Parking Skype for Business Calls
130
Retrieving Parked Skype for Business Calls
130
Group Call Pickup
131
Boss-Admin
132
Assigning/Removing Delegates
133
Viewing the Delegates Group
135
Viewing the Boss Group
135
Using the Boss-Admin Feature
136
Voicemail
141
Leaving the Voicemail
141
Managing the Voicemail
142
Advanced Phone Features
147
E911
147
E911 Location Tip
147
Adding the Location Information
149
Selecting the Location Mode
150
Viewing the Location Information
151
Emergency Call
151
Hot Desking
152
Configuring the Hot Desking
153
Signing in with the Hot Desking User
153
Signing out from the Hot Desking User
154
Common Area Phone
155
Configuring a Common Area Phone
155
Signing into a Common Area Phone Account
156
Signing out of a Common Area Phone
160
Branch Office Resiliency
160
Troubleshooting
162
Troubleshooting Solutions
162
Regulatory Notices
171
Service Agreements
171
Limitations of Liability
171
Safety Instructions
171
Appendix A - Time Zones
173
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