General Issues - Yealink MeetingEye 600 Administrator's Manual

Audio Issues
•
Video Issues
•
Placing a Test Call
•
System Diagnostics
•
System Status
•
Viewing Call Statistics
•

General Issues

Symptom
Your system does not respond
to the remote control.
You forget the administrator
password for the system
Time and date are wrong
You cannot adjust the camera
angle and the focus
How to prevent monitor burn-in? Ensure that static images are
Reason
The remote control battery is
dead.
The remote control battery is
installed incorrectly.
Aim the remote control at the
wrong direction.
You may control the far-site
camera during a call.
There are some objects
obstructing the sensor on the
front of the camera.
The remote control is broken.
You cannot access the
advanced settings.
The system fails to obtain the
time and date from the SNTP
server automatically.
The local image is not selected. Select local image using your
The system is in the operation
menu.
The remote control is not
working.
not displayed for long periods.
Be aware that meetings that
last more than an hour without
much movement can have the
same effect as a static image.
| Troubleshooting | 268
Solution
Replace batteries.
Installed batteries correctly.
Aim the remote control at the
sensor when you perform a
task.
Ensure that you are controlling
the near-site camera.
Ensure that no objects are
obstructing the sensor on the
front of the camera.
Replace remote control.Remote
control
Reset your system.
Contact the network
administrator.
Manually configure the time and
date.
remote control before adjusting
camera.
Adjust the camera when the
system is idle or during a call.
Check the remote control.
Configure the automatic sleep
time or the screen saver.