2. Select Start.
3. Optional: You can also track other IP addresses.
4. Select Stop.
System Status
You might need to provide system information, such as network settings and firmware for technical support.
System Status List
•
Viewing System Status
•
System Status List
The available status is listed below:
Parameter
System
Collaboration Touch Panel (it
is not applicable to VP59)
VCP960 Status (it is not
applicable to VP59)
WPP20 Status
(WPP20 is connected to the
codec)
Network
Description
•
Model
•
Firmware Version
•
Hardware Version
•
Product ID
•
The product ID (it
is only applicable to
MeetingEye400)
•
Uptime
•
Model
•
Firmware Version
•
Hardware Version
•
Status
•
System model
•
Firmware Version
•
Hardware Version
•
Device model
•
IP
•
MAC
•
Firmware Version
•
Network type
•
Internet Port/IP Mode
| Troubleshooting | 275
Method
Web user interface
Endpoint
CP960 Conference Phone
Web user interface
Web user interface
Endpoint
CTP20 Touch Panel
Endpoint (Remote Control)
Web user interface
Endpoint (Remote Control)
CTP20
Web user interface
Web user interface
Endpoint
CTP20 Touch Panel