Audio Issues - Yealink MeetingEye 600 Administrator's Manual

Symptom

Audio Issues

Symptom
You cannot hear the audio
during a call.
You cannot hear the audio
clearly during a call.
Reason
Your monitor prompts: Call Fail
Busy Here.
• Far site rejects your SIP call.
• Far site does not answer
your SIP call.
• Far site has reached
maximum sessions when
you place a SIP call.
Your monitor prompts: Call Fail
Remote endpoint refused call.
Far site rejects your H.323 call
• Far site rejects your H.323
call.
• Far site does not answer
your H.323 call.
• Far site has reached
maximum sessions when
you place an H.323 call.
Your monitor prompts: Network
disconnected
Your monitor prompts:
Maximum number of sessions
reached.
Reason
The volume is set to 0.
The far site mutes the
microphone.
The speaker volume is too low.
The muffled audio reception
from the far site may be caused
by highly reverberant rooms.
You choose a low-bandwidth
audio codec.
Noise devices, such as
computers or fans.
| Troubleshooting | 270
Solution
Contact the far site.
Contact the far site.
Check the network connection.
The maximum sessions is
depend on the multipoint
license imported to the system.
Solution
Adjust the volume.
Contact the far site to check
whether the microphone is
unmuted.
Adjust the volume.
Contact the far site to speak in
close proximity to the phone.
Adjust the priority order of your
audio codec.
Enable noise suppression.