Rebooting the System..................................................................................................................... 255
Resetting the System...................................................................................................................... 256
Exporting Log Files......................................................................................................................... 257
Capturing Packets........................................................................................................................... 261
System Firmware.............................................................................................................................265
Upgrading the Firmware....................................................................................................... 266
Viewing the Device Type................................................................................................................. 267
Troubleshooting....................................................................................... 267
General Issues................................................................................................................................ 268
Call Issues....................................................................................................................................... 269
Audio Issues.................................................................................................................................... 270
Video Issues.................................................................................................................................... 271
Placing a Test Call.......................................................................................................................... 273
System Diagnostics......................................................................................................................... 273
Diagnosing the Audio........................................................................................................... 273
Diagnosing the Camera........................................................................................................273
Diagnosing the Network....................................................................................................... 274
System Status................................................................................................................................. 275
System Status List................................................................................................................275
Viewing System Status.........................................................................................................277
Viewing Call Statistics..................................................................................................................... 277
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