Upgrading the Firmware
You can upgrade firmware for the system and accessories at the same time. Accessories that have not
uploaded firmware will not be upgraded.
About this task
Note: Do not close and refresh the browser when the system is upgrading firmware via web
user interface. Do not unplug the network cables and power cables when the system is upgrading
firmware.
Procedure
1. On your web user interface, go to Setting > Upgrade.
2. Click the white box beside the desired firmware.
3. Upgrading the firmware.
Note: If you connect multiple CTP20s to the VCS, all the firmware of CTP20s will be updated
simultaneously.
Viewing Multipoint License Status
Procedure
1. Do one of the following:
•
On your web user interface, go to Security > License.
•
On your VCS, go to More > Status > License.
•
On your CP960 conference phone, go to Settings > License.
•
On your CTP20, tap
2. The multipoint licenses status is described as below:
Parameter
Multipoint Status
Multipoint Ways
> Setting > System Status > Host System > Device.
Description
Indicates whether or not a
multipoint license has been
imported to the system.
•
Active/STUN Active
•
Inactive (without a
multipoint license or the
imported multipoint license
has expired)
Indicates that the multipoint
license is imported to the
system.
•
Unsupported
•
8 points
•
16 points
•
24 points
| System Maintenance | 266
Configuration Method
Web user interface
Endpoint
CP960 Conference Phone
CTP20
Web user interface
Endpoint
CP960 Conference Phone
CTP20