Yealink MeetingEye 400 User Manual
  1. Manuals
  2. Brands
  3. Yealink Manuals
  4. Conference System
  5. MeetingEye 400
  6. User manual

Yealink MeetingEye 400 User Manual

Full hd video conferencing system remote control
Hide thumbs Also See for MeetingEye 400:
Table of Contents

Advertisement

Quick Links

Full HD Video Conferencing System
User Guide
(Remote Control)
MeetingEye 400
MeetingEye 600
VC210/VC200-E
MeetingEye 800
Version 53
July 2022
|

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the MeetingEye 400 and is the answer not in the manual?

Questions and answers

Related Manuals for Yealink MeetingEye 400

Summary of Contents for Yealink MeetingEye 400

  • Page 1 Full HD Video Conferencing System User Guide (Remote Control) VC210/VC200-E MeetingEye 400 MeetingEye 600 MeetingEye 800 Version 53 July 2022...

  • Page 2: Table Of Contents

    | Contents | ii Contents Before You Begin..................6 Related Documents..........................6 Glossary...............................7 Summary of Changes......................... 9 Changes for Release 53, Guide Version 53................9 Changes for Release 52, Guide Version 52................10 Changes for Release 50, Guide Version 50.10..............10 Accessories Compatibility................ 11 Conference Deployment Solution............
  • Page 3 | Contents | iii Single Screen Layouts......................30 Changing the Local Screen Layout..................30 Calling......................30 Placing a Call by Entering a Number....................30 Placing Calls to Contacts........................31 Placing Calls from Call History......................31 Answering Calls..........................31 Manually Answering Calls...................... 31 Answering a Call Automatically When not in a Call...............
  • Page 4 | Contents | iv Initiating Whiteboard Sharing on WPP20..................45 Saving the Content or Whiteboard Picture Locally via WPP20............45 Importing the Whiteboard Source File via WPP20................45 Importing an Existing Whiteboard during a Call via WPP20............45 Conference Control via WPP20..............46 Inviting Participants..........................46 Removing Participants........................47 Locking/Unlocking the Conference....................
  • Page 5 | Contents | v Resetting the Current System..............54 Resetting to Factory Settings..............55 Reboot the System..................55 Troubleshooting..................55 General Issue............................ 55 Call Issues............................56 Video Issues............................58 Placing a Test Call..........................58 System Diagnostics........................... 58 Diagnosing the Audio......................58 Diagnosing the Camera......................59 Diagnosing the Network......................

  • Page 6: Before You Begin

    Please contact the administrator if you have any questions about the system. The VCS devices running in Cloud mode only supports Yealink Meeting Management Service Platform. The VCS devices running in Standard mode support the following platforms: •...

  • Page 7: Glossary

    When you read this guide, you will find some complex words. Please familiarize yourself with these words first. Glossary Description Video Conference System. Yealink Meeting Server. Cloud Version/ This version is mainly used for Yealink Meeting. Cloud Mode Standard Version/ This version is mainly used for Yealink Meeting Server. YMS Mode...
  • Page 8 BlueJeans American video conferencing platform. Videxio Video conferencing cloud platform software. Video Conference Such as, MeetingEye 400. System Mainstream It refers to the video signal of a camera connected to a video conferencing system. Auxiliary It refers to the second video source or data stream, that is, content sharing. You can use a device that can initiate sharing (such as WPP20 or VCH51) to connect to the video conferencing system for screen content sharing.

  • Page 9: Summary Of Changes

    | Before You Begin | 9 Glossary Description Conference Video • AVC layout: local layout • SVC layout: it only Screen and conference layout. contains conference layout. You can change • The moderator can the conference layout change the meeting screen though web.

  • Page 10: Changes For Release 52, Guide Version 52

    | Before You Begin | 10 • Joining the Conference (for Participants using SIP/H.323 accounts) • Switching Provider Changes for Release 52, Guide Version 52 The following sections are new for this version: • Switching Content Sharing Device • Camera Presets •...

  • Page 11: Accessories Compatibility

    Major updates have occurred to the following sections: • Running the Setup Wizard • Local Video Conference • Using the Yealink VC Cloud Management Service Platform • Using Yealink Meeting Server • Copying Screenshots or Videos to the USB Flash Drive Accessories Compatibility 1.
  • Page 12 | Accessories Compatibility | 12 Device Accessories Max Qty Note Audio Device CPW90-DECT Need USB Dongle（DD10）for connection, MeetingEye 600 built-in micphone will be disabled but Speaker Tracking function is still available. CPW90-BT Connected via built-in Bluetooth VCM34 Cascaded/Star topology connection via PoE Switch VCM38 Cascaded/Star topology connection via...
  • Page 13 | Accessories Compatibility | 13 Device Accessories Max Qty Note VCM34 Cascaded/Star topology connection via PoE Switch VCM38 Cascaded/Star topology connection via PoE Switch CP960 CP960 needs to be a VCS version CP700/900 Nonsupport MSpeaker II Connected via 3.5 mm jack/VCH Port Other WPP20 But only 1 screen shared at the same...
  • Page 14 | Accessories Compatibility | 14 Device Accessories Max Qty Note Other WPP20 But only 1 screen shared at the same Accessories time WF50 For connecting to WPP20 BT42 For connecting to CPW90-BT VCR11 Unlimited Old Type Remote Control VCR20 Unlimited New Type Remote Control Dect USB Dongle One DD10 can connect four Dect...
  • Page 15 | Accessories Compatibility | 15 Device Accessories Max Qty Note Dect USB Dongle One DD10 can connect four Dect microphones CTP20 When connect more than one CTP20, you need to connect to an external PoE switch CTP18 When connect more than one CTP18, you need to connect to an external PoE switch VCH50...

  • Page 16: Conference Deployment Solution

    Small and Medium Meeting Rooms PVT950 2. The following scenario are available for reference: Scenario Recommended solution Options Small Meeting • VCS device: MeetingEye 400 • VCS device: VC210 Rooms • Pickup device: Built-in speaker • Pickup device: VCM34 array microphone/CP960 conference •...
  • Page 17 | Conference Deployment Solution | 17 Scenario Recommended solution Options Large Meeting • VCS device: MeetingEye 600 • VCS device: VC800 Rooms (Multi-row) • Pickup device: 4 VCM38 ceiling • Pickup device: 8 VCM34 array microphones microphones • Sound playback device: TV HDMI •...

  • Page 18: Getting Started

    | Getting Started | 18 Scenario Recommended solution Options Lecture hall • VCS device: VC800 • VCS device: MeetingEye 600 • Pickup device: Mixer to line iutput • Pickup device: 10 VCM34 array microphones • Sound playback device: Mixer to line output •...

  • Page 19: Introduction Of Vcr11 Remote Control

    | Getting Started | 19 Name Description Mute Key Mute or unmute the microphone Navigation Key • Navigate to the desired menu item. • Pan or tilt the camera to adjust the angle. Scroll Wheel • Scroll up or down to the desired menu item. (OK Key) •...
  • Page 20 | Getting Started | 20 Name Description Power Key • Power on or power off the endpoint. • Put the endpoint to sleep or wake up the endpoint. Video Recording Key Start or stop recording the video and audio. Layout Key Adjust the layout during a video call.

  • Page 21: Idle Screen

    | Getting Started | 21 Name Description Volume up key Increase the speaker volume. Volume down key Turn down the speaker volume. Zoom in key • Zoom the camera in. • Zoom in the screenshot. • Turn the page up. Zoom out key •...
  • Page 22 Use the File Manager (it is applicable to the VCS devices running in Standard mode) Video Image Display the local video image, the local PC content or the image of Whiteboard collaboration. Note: MeetingEye 600/MeetingEye 400/PVT960/PVT940 displays the local video image only when you disable the privacy protection mode.

  • Page 23: Icons Introduction

    | Getting Started | 23 Icons Introduction The icons displayed in the status bar of the monitor are introduced as below: Icon Description Network is unavailable Wi-Fi mode is enabled, but is not connect the wireless network Wi-Fi mode is enabled, and is connected the wireless network Wireless hotspot is enabled, but no device is connected to it Wireless hotspot is enabled, and some devices are connected to the system (the number of the connected devices is displayed in the bottom-right corner)

  • Page 24: Powering On The System

    Call encryption Record the video and the audio to your system memory Records the video and the audio to your PC by Yealink Wireless Presentation Pod Records the video and the audio to the USB flash drive Dialed calls (H.323 account/SIP account/IP Call) Dialed calls (Cloud platform) Received calls (H.323 account/SIP account/IP Call)

  • Page 25: Powering Off The System

    | Initiating Meet Now Conferences | 25 Powering off the System 1. Long press the Hang up key for 3s. The option pops up on the display. 2. Select Shut down. The system shuts down immediately, and the LED on the system goes out. Putting the System to Sleep You can put the system to sleep immediately if you do not use it temporarily.

  • Page 26: Joining A Scheduled Conference From The Conference Schedule

    Calling into Virtual Meeting Room The VMR is created by the YMS enterprise administrator on the Yealink Meeting Service platform, which allows users to call into the VMR to initiate video conferences at any time.

  • Page 27: Joining The Conference (For Participants Using Sip/H.323 Accounts)

    | Viewing Scheduled Conferences | 27 Press the key to place a video call. Note: If multiple devices (with the same YMS account registered in) join the same conference, the former joined device will exit the conference automatically once another device joins. The conference only allows one of them to join the conference.

  • Page 28: Conference Control

    | Conference Control | 28 Conference Control The following introduces how to manage YMS video conferences, including scheduled conferences, Meet Now conferences and Virtual Meeting Room (VMR). The roles of YMS video conferences are as below: • Organizer: The organizer is the person who schedules or creates a conference. He can designate any participant as a moderator to control conferences.

  • Page 29: Applying For Speaking

    | Conference Control | 29 Applying for Speaking If you are muted by the conference moderator, you can apply for speaking. Press the Mute Key. Controlling the Participant Cameras The organizer or moderator can control the participant cameras, including panning, tilting or zooming cameras.

  • Page 30: Single Screen Layouts

    | Calling | 30 Related tasks Changing the SVC Meeting Layout of Conferences Single Screen Layouts The following introduces the default layout when you connect one display. Two-Way Video Call Picture-in-picture layout is used by default. Two-Way Video Call with a Presentation The PC content is displayed in a large window and other participants are displayed in small windows beside the PC content.

  • Page 31: Placing Calls To Contacts

    | Calling | 31 • Calling a video conference system that is set up as a virtual conference room • If the virtual meeting room requires no password, dial the IP address of the device (for example, 10.3.6.201) or the account number to enter the virtual meeting room. •...

  • Page 32: Answering Calls Automatically When In A Call

    | Configuring Camera Settings | 32 Answering Calls Automatically When in a Call You can specify whether to answer a call automatically when the system is already in a call. Note: Auto answer multiway feature may create security issues. For example, an unexpected caller could interrupt an ongoing meeting.

  • Page 33: Controlling Local Cameras

    | Configuring Camera Settings | 33 Controlling Local Cameras If you do not enable the tracking mode feature, you can pan, tilt, or zoom the camera when in a call or on the idle screen. If you do, the camera is adjusted automatically and you cannot control it. For VC200-E, you can only manually control the camera since it does not supports the tracking mode feature.

  • Page 34: Enabling Tracking Mode When In A Call

    It can help you quickly point the camera to a pre-defined location. Add Camera Preset Location You can store up to 10 camera presets for VC200-E, MeetingEye 400, and MeetingEye 600. But the VC200, VC800, VC880, PVT980, and MeetingEye 800 can be stored up to 99 camera presets.

  • Page 35: Editing The Stored Preset

    In BYOD mode, you need to connect VCH51 to your PC with HDMI cable. For more information the connection between the system and VCH51, refer to Yealink VCH51 Quick Start Guide. The video conferencing system in tracking mode cannot use the camera preset feature, please turn off the...

  • Page 36: Content Sharing

    | Content Sharing | 36 1. In the idle interface, tap the BYOD mode. 2. Select Start BYOD Mode. 3. Press OK to open Talk Menu. 4. Select Camera on > Preset Location. 5. Select the desired preset. Note: If the screen shows that no preset, please notify the administrator. Content Sharing You can share the content on your computer when the system is idle or in a conference.

  • Page 37: Sharing Content With Vch51 Video Conferencing Hub

    1. Do one of the following: • On the WPP20, press the presentation button to share the full screen of the PC. On the Yealink Wireless Presentation Pod software, click More Sharing, select the file you want to • share, and then click Share.

  • Page 38: Switching The Shared Content Via Wpp20

    | Content Sharing | 38 Switching the Shared Content via WPP20 1. On the Yealink Wireless Presentation Pod software, click New Share. 2. Select the file or window you want to share and then click Share. Stopping Sharing Content via WPP20 Do one of the following to stop sharing content: •...

  • Page 39: Stopping Sharing Content Via Apple Device

    | Content Sharing | 39 4. Go to the Control Center. 5. Tap Screen Mirroring, and select the related content sent by the system from the pop-up window. The content on the Apple device is automatically projected to the system. Note: For more information about connecting to the wireless AP of the system, contact your administrator.

  • Page 40: Sharing Content By Miracast Presentation

    | Content Sharing | 40 Sharing Content by Miracast Presentation The VCS endpoint allows you to use Win10 to share content via Miracast Presentation. Before using Miracast wireless projecting, make sure that your device supports Miracast Presentation and you have connected WF50 to the USB port on the VCS endpoint. 1.

  • Page 41: Switching Content Sharing Device

    | Content Sharing | 41 2. Go to Share on the idle screen to view the device name of Miracast Presentation. 3. On your computer, press Win+K to search the Miracast name of your VCS endpoint, and connect your endpoint to the computer. If you enable the authentication of Miracast PIN code, enter the PIN code displayed in the top-right corner of the endpoint, and connect the endpoint to the computer.
  • Page 42 | Content Sharing | 42 • Wired Presentation and Wireless Presentation Pod (or AirPlay and Miracast Presentation). • Switching the connection between Wireless Presentation Pod, AirPlay and Miracast Presentation. 1. In idle screen, tapShare.

  • Page 43: Using Wpp20 Wireless Presentation Pod

    Note: Contact your system administrator to check whether the whiteboard feature is available. Note: If you use the WPP20 on your Mac device and after starting the Yealink Wireless Presentation Pod software, the system will prompt Yealink WPP20 wants to make changes. After entering the device password, it can be used normally.

  • Page 44: Receiving Shared Whiteboard Or Content

    WPP20 to obtain the collaboration data, click Verification > Acquiring code on the Yealink Wireless Presentation Pod software. Enter the four-digit authentication code in the security check box. The authentication code is displayed in the upper right corner of the display device connected to the VCS codec.

  • Page 45: Initiating Whiteboard Sharing On Wpp20

    (configured by the administrator). If timeout, the accessory needs to be re-authenticated. 1. On the Yealink Wireless Presentation Pod software, click More Sharing. 2. Select Whiteboard and click Share.

  • Page 46: Conference Control Via Wpp20

    | Conference Control via WPP20 | 46 Conference Control via WPP20 The following introduces how to manage video conferences, including scheduled conferences, Meet Now conferences and Virtual Meeting Room (VMR). The roles of video conferences are as below: • Organizer: The organizer is the person who schedules or creates a conference. He can designate any participant as a moderator to control conferences.

  • Page 47: Removing Participants

    | Conference Control via WPP20 | 47 2. Do one of the following: • Tap Copy Meeting Info and invited members can enter the meeting according to the meeting number and meeting password. • Tap Contact Invitation and select the desired contact to call. •...

  • Page 48: Muting/Unmuting A Participant

    | Conference Control via WPP20 | 48 2. Tap Mute All or Unmute All to mute/unmute all participants. Muting/Unmuting a Participant If you are the organizer/moderator of a video conference, you can mute or unmute a single participant. Participants muted by the organizer or moderator cannot unmute themselves, they can only apply for speaking.

  • Page 49: Start Recording

    | Recording Videos and Taking Screenshots | 49 Start Recording The host can use WPP20 to record the meeting video. 1. On the Conference Control of WPP20, tap Record. 2. Select the file location for recording on PC. 3. You need to tap Confirm or Cancel on the Video Conferencing System to approve or refuse to record. Do not Disturb In the Conference Control of WPP20, tap Leaving the Conference...

  • Page 50: Recording Local Videos

    | Recording Videos and Taking Screenshots | 50 Recording method Prerequisites Description Server recording For YMS conference, YMS Meeting: if the administrator has enabled make sure your YMS server recording permissions for your YMS account has the account, you can use server recording to save recording permission the recorded video on YMS.

  • Page 51: Recording The Meeting To Local And Cloud Simultaneously

    | Recording Videos and Taking Screenshots | 51 Recording the meeting to Local and Cloud Simultaneously You may fail to record the meeting for various reasons in the meeting. Therefore, you can enable this feature to backup the meeting. • Before recording the meeting to the local and cloud simultaneously, make sure your USB flash drive is connected to the third-generation VCS device.

  • Page 52: Taking Screenshots When Not In A Call

    | Recording Videos and Taking Screenshots | 52 • Make sure the administrator has enabled the screenshots feature • Insert a a USB flash drive(the USB flash drive you connect should support FAT32 or NTFS format) Go to > Screenshots. Taking Screenshots When not in a Call 1.

  • Page 53: Configuring The Audio Settings

    | Configuring the Audio Settings | 53 3. Confirm the action. Configuring the Audio Settings Adjusting the Volume You can adjust the following volume: Ringer volume: adjust the ringer volume when the phone is idle or ringing. • Talking volume: adjust the speakerphone volume when the device is in a call. •...

  • Page 54: Video Input Source

    4. You can select Yealink Meeting Server or Yealink VC Cloud. If it is currently the Yealink VC Cloud system, you can switch to a the Yealink Meeting Server. If it is the Yealink Meeting Server system, you can switch to the Yealink VC Cloud system.

  • Page 55: Resetting To Factory Settings

    Resetting the current system: it only resets the current system (e.g. YMS system) you are using to the factory settings but does not affect the current configuration of the other system (e.g. Yealink Meeting). 1. In the idle screen, press More.

  • Page 56: Call Issues

    | Troubleshooting | 56 Symptom Reason Solution There are some objects Ensure that no objects are obstructing the sensor on the obstructing the sensor on the front of the camera. front of the camera. The remote control is broken. Replace remote control.Remote control Time and date are wrong The system fails to obtain the...
  • Page 57 | Troubleshooting | 57 Symptom Reason Solution Fail to dial the IP address of the At least one call protocol(SIP/ far site. H.323) is enabled. Ping the IP address of the far site. If it fails, contact the network administrator. Connect the network administrator.

  • Page 58: Video Issues

    When you finish installing and deploying the video conferencing system, you can call the Yealink Demo site (117.28.251.50 or 117.28.234.45) to test your setup. If you fail to establish a call with Yealink Demo site, contact your network administrator to check whether or not the intranet works.

  • Page 59: Diagnosing The Camera

    | Troubleshooting | 59 2. Speak to the microphone. 3. Check whether or not the microphone can pick up the sound properly. 4. If the microphone can pick up the sound properly and play it, the audio can work. 5. Stop diagnosing. Diagnosing the Camera You can check whether the camera can pan and change the focus normally.
  • Page 60 | Troubleshooting | 60 Parameter Description System • System Model • Firmware Version • Hardware Version • Product ID • The product ID (it is only applicable to third generation VCS devices) • Uptime Mainframe Network Network • Network type •...

  • Page 61: Viewing System Status

    | Troubleshooting | 61 Parameter Description License • Device Type • Multipoint Status • Multipoint Ways • Period of validity/Period Viewing System Status 1. Go to More > Settings > System Status. 2. Select the desired list to view the status. Viewing Call Statistics If voice quality is poor during a call, you can view call statistics to find out the reason.

This manual is also suitable for:

Meetingeye 600Meetingeye 800Vc210Vc200-e

Table of Contents

Save PDF