Gestetner B070 Service Manual page 378

SERVICE CALL CONDITIONS
SC991: Software Error 2
Definition [D]
Software attempted to execute an unexpected operation. However, unlike SC990,
operation can be recovered.
Possible Causes
• Software crash; reboot the machine
Recovery
After SC991 has been issued, the machine cannot be used until it is cycled off an
on.
Procedure 1
Cycle the machine off and on.
Procedure 2
Enter the SP mode and execute SP5990 to print an SMC report, or execute
SP7403 to review the "SC History".
-or-
With SP5990 004 (SMC Report – Logging Data), print the most recent information
for SC9901. The SC991 information displays the file name, line number, and value.
Report this information to your technical supervisor. For example:
Function.c LINE: 123 VAL:0
SC992: Software Error 4: Undefined Error
Definition [B]
Software encountered an unexpected operation. This error is issued if the error
cannot be covered by SC990.
Possible Causes
• Software defective
• An error undetectable by any other SC code occurred
Recovery
• The machine cannot be used until this error is cleared. Cycle the machine off
and on.
SC997: Application Selection Error
Definition [D]
An application did not start after pressing the appropriate key on the operation
panel.
Possible Causes
• Software bug; change the firmware for the application that failed
• A RAM or DIMM option required by the application is not installed or not
installed correctly.
B070/B071
CÓPIA NÃO CONTROLADA
4-58
CÓPIA NÃO CONTROLADA
SM