Contacting Customer Support And Returning Tx Matrix Plus; Hardware; Displaying Tx Matrix Plus Component Serial Numbers - Juniper TX MATRIX PLUS Hardware Manual

APPENDIX G
Contacting Customer Support and
Returning TX Matrix Plus Hardware

Displaying TX Matrix Plus Component Serial Numbers

Copyright © 2010, Juniper Networks, Inc.
Displaying TX Matrix Plus Component Serial Numbers on page 447
TX Matrix Plus Component Serial Number Locations on page 449
Contacting Customer Support on page 454
Tools and Parts Required to Remove a TX Matrix Plus Router or Components on page 455
Packing the TX Matrix Plus Router for Shipment on page 456
Packing TX Matrix Plus Components for Shipment on page 457
Returning a TX Matrix Plus Router or Components on page 457
NOTE: The description for part number 740-026942 is
Junos 10.3 Release, and
Before contacting Juniper Networks, Inc. to request a Return Materials Authorization
(RMA), you must find the serial number on the TX Matrix Plus router or component. To
list all the TX Matrix Plus components and their serial numbers, enter the following
command-line interface (CLI) command:
user@host> show chassis hardware sfc 0
sfc0-re0:
--------------------------------------------------------------------------
Hardware inventory:
Item Version
Chassis
Midplane REV 05
FPM Display REV 03
CIP 0 REV 04
CIP 1 REV 04
PEM 0 Rev 07
Routing Engine 0 REV 01
Routing Engine 1 REV 01
CB 0 REV 09
CB 1 REV 09
SPMB 0
SPMB 1
RE-DUO-2600 for Junos 10.3 Release and later.
Part number Serial number
JN112F007AHB
710-022574 TS4027
710-024027 DX0282
710-023792 DW4889
710-023792 DW4887
740-027463 UM26368
740-026942 737A-1064
740-026942 737A-1082
710-022606 DW6099
710-022606 DW6096
BUILTIN
BUILTIN
prior to the
SFC RE
Description
TXP
SFC Midplane
TXP FPM Display
TXP CIP
TXP CIP
Power Entry Module
RE-DUO-2600
RE-DUO-2600
SFC Control Board
SFC Control Board
SFC Switch CPU
SFC Switch CPU
447