Contacting Customer Support And Returning The Chassis Or Components; Displaying Acx4000 Components And Serial Numbers - Juniper ACX4000 Hardware Manual

Contacting Customer Support and Returning the
Chassis or Components
IN THIS SECTION

Displaying ACX4000 Components and Serial Numbers | 157

ACX4000 Chassis Serial Number Label | 158
How to Return a Hardware Component to Juniper Networks, Inc. | 159
Guidelines for Packing Hardware Components for Shipment | 159
Packing the ACX Series Router for Shipment | 160
Displaying ACX4000 Components and Serial Numbers
Before contacting Juniper Networks, Inc. to request a Return Materials Authorization (RMA), you must
find the serial number on the router or component. To display all of the router components and their
serial numbers, enter the following command-line interface (CLI) command:
user@host> show chassis hardware
Hardware inventory:
Item Version Part number Serial number
Chassis
Midplane REV 00
Routing Engine
FEB 0
FPC 0
PIC 0
PIC 1
PIC 2
Xcvr 0 REV 01
Xcvr 1 REV 01
PIC 3
Xcvr 1 REV 01
650-037055 HS0211334046
BUILTIN BUILTIN
BUILTIN BUILTIN
BUILTIN BUILTIN
BUILTIN BUILTIN
BUILTIN BUILTIN
BUILTIN BUILTIN
740-031851 PLG02MD
740-031851 PLG3353
BUILTIN BUILTIN
740-021310 C10F99166
Description
ACX4000
ACX4000
Routing Engine
Forwarding Engine Processor
FPC BUILTIN
16x CHE1T1, RJ48
8x 1GE(LAN) RJ45
2x 1GE(LAN) SFP
SFP-SX
SFP-SX
2x 10GE(LAN) SFP+
SFP+-10G-LRM
157