Appendix G Contacting Customer Support And Returning M40E Hardware; Locating M40E Component Serial Numbers; Displaying M40E Router Components And Serial Numbers - Juniper M40E Hardware Manual

APPENDIX G
Contacting Customer Support and
Returning M40e Hardware

Locating M40e Component Serial Numbers

Displaying M40e Router Components and Serial Numbers

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Locating M40e Component Serial Numbers on page 299
Contacting Customer Support on page 307
Returning a Hardware Component to Juniper Networks, Inc. on page 308
Tools and Parts Required to Remove Components from an M40e Router on page 309
Packing the M40e Router for Shipment on page 309
Packing M40e Components for Shipment on page 310
Displaying M40e Router Components and Serial Numbers on page 299
M40e AC Power Supply Serial Number ID Label on page 300
M40e CIP Serial Number ID Label on page 301
M40e Craft Interface Serial Number ID Label on page 302
M40e DC Power Supply Serial Number ID Label on page 303
M40e FPC Serial Number ID Label on page 303
M40e MCS Serial Number ID Label on page 304
M40e PCG Serial Number ID Label on page 305
M40e PIC Serial Number ID Label on page 305
M40e Routing Engine Serial Number ID Label on page 306
M40e SFM Serial Number ID Label on page 306
Before contacting Juniper Networks, Inc. to request a Return Materials Authorization
(RMA), you must find the serial number on the router or component. To list all the router
components and their serial numbers, enter the following command-line interface (CLI)
command (the first sample output is for a CFEB, the second sample output is for a
CFEB-E):
user@host> show chassis hardware
Hardware inventory:
Item Version Part number Serial number Description
299