Nortel Contact Center Multimedia Installation And Maintenance Manual page 412
Nortel contact center multimedia software: user guide
Hide thumbs
Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
Table of Contents
Advertisement
Upgrading from SWCP Release 4.0
10
From the Out of Service Mode list, select a value to take the skillset offline
and specify the service mode for the manual night service switch.
11
Optionally, in the Comment box, type any comments you have about the
skillset.
12
Press tab to save your changes.
For more information about creating networking skillsets, see the Contact
Center Manager Administration online Help.
412
Contact Center Multimedia/Outbound
Standard 7.16
Advertisement
Table of Contents
