Muting And Unmuting A Call; Putting And Resuming A Call On Hold; Parking A Call - Avaya H175 User Manual

Call management

Muting and unmuting a call

About this task
When you mute an active call, the contacted person cannot hear you. When the call is on mute, the
Collaboration Station:
• Prevents audio transmission for all calls. For example, if you resume a call when mute is on,
the resumed call remains on mute.
• Unmutes the call when you change to another audio device. For example, if mute is on while
you are on a headset, lifting up the handset unmutes the call.
Procedure
To mute or unmute a call, press Audio Mute.

Putting and resuming a call on hold

Procedure
• To put a call on hold, tap Hold.
The Collaboration Station puts the active call on hold, changes the state of the active container
to closed, and show a timer that indicates how long the call has been on hold.
• To resume an on-hold call, tap the container of the held call.
The Collaboration Station puts any active call on hold and resumes the selected call.

Parking a call

Before you begin
Use Call Park to put a call on hold on your Collaboration Station and retrieve the call on any other
phone registered to the same or a different extension. When you park a call, the Collaboration
Station displays a call park notification in the Top Bar followed by a Call Park icon.
If you end the call from the Collaboration Station, the Top Bar removes the call container, but the
call remains parked and available for retrieval on any other Collaboration Station. You can park only
one call at one time.
Procedure
1. During the call, tap Mid Call Features.
2. Tap Unpark Call.
Related links
Mid-call operations
April 2016
on page 79
Using Avaya H175 Video Collaboration Station
Comments on this document? infodev@avaya.com
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