Upgrading The Firmware; Upgrading Firmware Via The Web User Interface; Logs; Setting The Severity Level Of The Local Log - Yealink MeetingBar A20 Deployment Manual

Upgrading the Firmware

We support the following two methods for upgrading the firmware of MeetingBar A20 and CTP18:
•

Upgrading Firmware via the Web User Interface

• Upgrading via Yealink Management Cloud Service or Yealink Device Management Platform
Note: If you want to upgrade your device firmware from other version to Zoom Room, for example,
from Teams to Zoom Rooms, you need to do the following: ①
② go to Security > License > Import License to import the license, then you can use the device.
Contact Yealink for the license.
For more information about how to upgrading firmware on Yealink Management Cloud Service or
Yealink Device Management Platform, refer to
Guide and Yealink Management Cloud Service Administrator
• Upgrading Firmware via the Web User Interface
Upgrading Firmware via the Web User Interface
You need to upgrade the firmware of MeetingBar A20 and CTP18 independently.
Procedure
1. Logging into the Web User
2. Go to Settings > Upgrade.
3. On the right side of Upgrade Firmware, click Browser to upload the desired firmware.
4. Click Upgrade.

Logs

Log files are essential when troubleshooting the MeetingBar A20 and CTP18 issues. Log files contain
information about phone activities and the phone configuration profile. You can also export logs to the local
PC or to a specific syslog server.
•

Setting the Severity Level of the Local Log

• Exporting Logs to the Local
Setting the Severity Level of the Local Log
About this task
Note: If the system has enabled the lock settings feature, you need to enter the room password
before entering the system settings.
Procedure
1. Do on of the following:
• Tap Settings > General > System Settings > Debug.
Enter the administrator password (default: 0000) and tap Enter.
Select Collar Bar/Touch Console.
• Log into the web user interface of the collaboration bar/touch console, Settings > Configuration >
Local Log.
Yealink Device Management Platform Administrator
Interface.
Logging into the Web User
Guide.
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Interface;