Blind Transfer Of A Call - Polycom SoundStructure C16 Design Manual

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set phone_dial "VoIP Out" "2029"
val phone_dial "VoIP Out" "2029"
# Take the phone offhook to send the digits to the call server
set phone_connect "VoIP Out" 1
val phone_connect "VoIP Out" 1
# Once connected the call appearance state will be updated to connected
val voip_call_appearance_state "VoIP Out" 1 connected
# Once you are connected, then initiate the transfer.
# This will generate new dial tone.
set voip_transfer "VoIP Out"
# Once you received an indication that you have dialtone you can
# dial the digits
val voip_call_appearance_state "VoIP Out" 1 dialtone
# Dial the party to whom you would like to transfer the call
set phone_dial "VoIP Out" "5148"
# Optionally use the voip_send command to send the digits immediately
# without waiting for a time-out from the dial plan
set voip_send "VoIP Out"
# Once you are connected, you can then talk to the person to tell
# them you are transferring the call
val voip_call_appearance_state "VoIP Out" 1 connected
# Then once connected, you complete the transfer
set voip_transfer "VoIP Out"

Blind Transfer of a Call

This example shows how you can dial a call and connect to the remote party (extension 2029 in this
example) and then 'blind transfer' that call to a different extension (5148 in this example). When you 'blind
transfer' the call, you do not have to establish the call to the receiving party before transferring the call.
# Dial the desired number
set phone_dial "VoIP Out" "2029"
val phone_dial "VoIP Out" "2029"
# Take the phone offhook to send the digits to the call server
set phone_connect "VoIP Out" 1
val phone_connect "VoIP Out" 1
Polycom, Inc.
385

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