Polycom SoundStructure C16 Design Manual page 302

3 If the system is properly paired and the Polycom Touch Control and the SoundStructure system are
communicating then the display will appear as shown in the following figure.
Are the SoundStructure system's events defined properly?
If the Polycom Touch Control is paired with the proper SoundStructure system, the next step to check is
whether the events are properly defined within the SoundStructure system.
1 Connect to the SoundStructure system with SoundStructure Studio and check that the events are
shown as described previously.
2 Check that the events are using the proper channel names for system that is being controlled.
Each event should have a valid Action that specifies the virtual channel name that will be affected. For
example, the _Polycom Codec to SST Volume event should specify the source of the event (clink_volume
on Device 1), the trigger (always), and the action map the value to the fader of the channel "Amplifier". If the
"Amplifier" channel name is missing or does not match the desired channel that should be adjusted when
the volume is changed, then edit the event by double clicking on the event. See
IR for more information on creating and editing events.
If the events are defined properly, the command acknowledgments are seen in the SoundStructure console.
To open the console, right click on the project name in SoundStructure Studio as shown in the following
figure.
Polycom, Inc.
Using Events, Logic, and
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