Forwarding An Incoming Call; Transferring A Call - Polycom SoundStructure C16 Design Manual

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# then the call has resumed.

val voip_call_appearance_state "VoIP Out" 1 connected

# To hang up the phone

set phone_connect "VoIP Out" 0

Forwarding an Incoming Call

This example shows how to take an incoming call and forward it to different extension. In this example, an

incoming call from extension 2029 rings in the local room and is forwarded to extension 5148.

# Incoming phone call generates a series phone_ring messages on

# the "VoIP In" channel

val phone_ring "VoIP In" 1

# To initiate the forward, send the voip_forward command

set voip_forward "VoIP Out"

val voip_forward "VoIP Out"

# dial the extension to transfer the call to

set phone_dial "VoIP Out" "5148"

val phone_dial "VoIP Out" "5148"

# Complete the forward by sending voip_forward again

set voip_forward "VoIP Out"

val voip_forward "VoIP Out"

# the call appearance information is cleared as the call is forwarded

# to the next extension

val voip_call_appearance_info "VoIP Out" 1 1 "2029"

val voip_call_appearance_info "VoIP Out" 1 1 ""

val voip_call_appearance_info "VoIP Out" 1 2 ""

val voip_call_appearance_state "VoIP Out" 1 free

val voip_line_state "VoIP Out" 1 reg

# the local phone stops ringing as the call is forwarded.

val phone_ring "VoIP In" 0

This example shows how you can dial a call, connect to the remote party (extension 2029 in this example),

and then perform a consultative transfer of that call to a different extension (extension 5148 in this example).

# Dial the desired number

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