Validating Polycom Touch Control And Soundstructure Integration - Polycom SoundStructure C16 Design Manual

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If the SoundStructure system is listed but shown as Disconnected as shown in the following figure,

then the system was successfully paired, but the SoundStructure system is no longer accessible via

the network. In this case there will also be a banner on the top of the screen that indicates that the

connection has been temporarily lost. To resolve this situation check the network connections on both

the Polycom Touch Control and the SoundStructure system.

Touching the i button shows that the Polycom Touch Control is paired with a system but the

connection has been lost as shown in the following figure.

Polycom, Inc.

Troubleshooting