Polycom SoundStructure C16 Hardware Installation Manual
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Summary of Contents for Polycom SoundStructure C16
- Page 1 HARDWARE INSTALLATION GUIDE September 2018 | 3725-42465-002A ® ® Polycom SoundStructure C16, ® ® SoundStructure C12, SoundStructure ® and SoundStructure SR12...
- Page 2 Polycom up to three (3) years after the distribution date of the applicable product or software at a charge not greater than the cost to Polycom of shipping or distributing the software to you. To receive software information, as well as the open source software code used in this product, contact Polycom by email at OpenSourceVideo@polycom.com.
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Page 3: Table Of Contents
Plug-in Card Installation ..........12 Rack-Mounting the Polycom SoundStructure Device ......14 Connecting to the LAN Interface . - Page 4 Exhibit J - Customer Information ..........44 Polycom, Inc.
- Page 5 LIMITED WARRANTY ..........50 Polycom, Inc.
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Page 6: Preparing For Installation
Hardware. Overview The SoundStructure C16, C12, and C8 audio conferencing devices are audio processing devices that have 16 inputs and 16 outputs (C16), 12 inputs and 12 outputs (C12), and 8 inputs and 8 outputs (C8). The C16, C12, and C8 versions of this product line features acoustic echo cancellation (AEC), noise cancellation, automatic microphone mixing, matrix mixing, equalization, feedback elimination, dynamics processing, delay, and submix processing. -
Page 7: Installation Overview
® RealPresence ® Group Series video codecs Installation Overview To prepare for the installation of the Polycom SoundStructure hardware: ● Review the safety information in Safety Recommendations, and in Regulatory Notices And Warranty Information. ● Unpack the hardware carefully. The contents included in the shipping container are listed in the next... -
Page 8: Tools Needed For Installation
18” Conference Link2 Cable Software CD The SoundStructure C16, C12, SR12, and C8 devices have 33, 25, 25, and 17 terminal block connectors respectively including one for the optional IR receiver accessory. The Conference Link2 cable is not included with the SR12. -
Page 9: General Site Requirements
Power Supply Considerations The Polycom SoundStructure C16, C12, C8, and SR12 have the following power requirements on the line power supplied to the devices: ● Input voltage of 100-240 VAC; 50-60 Hz ●... -
Page 10: Installing The Soundstructure C16, C12, C8, And Sr12
The SoundStructure C12, C8, and SR12 are all very similar in appearance to the C16. Warning Front-Panel The front-panel of the Polycom SoundStructure C16 is shown below with the front panel door open, revealing the serial number label and the System Status LED. Polycom, Inc. -
Page 11: Front-Panel Led Interpretation
Solid A system component has failed and requires immediate attention. Rear Panel The rear-panel of the Polycom SoundStructure C16 is shown in the following figure. SoundStructure Rear Panel Polycom, Inc. -
Page 12: Installing The Hardware
Device.) ● Connect to LAN for control management. (See Connecting to the LAN Interface.) ● Use Conference Link2 to connect to Polycom HDX system. (See Connecting to the LAN Interface.) ● Use OBAM to connect multiple SoundStructure devices. (See Using Multiple SoundStructure Devices with OBAM Link Interface.) - Page 13 Hardware Installation Guide for the Polycom SoundStructure To install a plug-in card: 1 If plugged in, unplug the AC power cord from the SoundStructure device. PIN 2: TXD PIN 3: RXD PIN 5: GROUND PIN 7: CTS PIN 8: RTS...
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Page 14: Rack-Mounting The Polycom Soundstructure Device
Hardware Installation Guide for the Polycom SoundStructure Rack-Mounting the Polycom SoundStructure Device The Polycom SoundStructure can be mounted in an equipment rack, or placed on a tabletop or other flat surface, or mounted under the table with the optional undertable mounting kit. -
Page 15: Connecting To The Lan Interface
The Conference Link2 interface, which is labeled as C-Link2 in the following figure, is used to connect the SoundStructure devices to other Polycom equipment such as a Polycom HDX or RealPresence Group Series system or a Polycom Digital Microphone Array. - Page 16 Using the supplied 18” Conference Link2 cable, connect the left Conference Link2 port (when viewed from the rear panel) on the SoundStructure device to a Polycom microphone Input port on the RealPresence Group Series system, as shown in the following figure. If there are multiple SoundStructure devices linked together with OBAM Link, only one SoundStructure device should be connected to a RealPresence Group Series system.
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Page 17: Connecting Microphones To Soundstructure
To connect optional HDX or RealPresence Group Series microphones to a SoundStructure device, connect the Polycom Microphone Cable Adapter to the right CLink2 port (when viewed from the rear) of the SoundStructure device and connect the Polycom HDX or RealPresence Group Series microphone cable to the cable adapter, as shown in the following figure. -
Page 18: Using Multiple Soundstructure Devices With Obam Link Interface
Hardware Installation Guide for the Polycom SoundStructure Using Multiple SoundStructure Devices with OBAM Link Interface SoundStructure device has OBAM IN and OUT connectors that may be used to link up to eight SoundStructure devices. OBAM IN and OUT Connectors PIN 2: TXD... -
Page 19: Device Ids
Once the devices are connected over OBAM, the SoundStructure devices will behave as one large audio device, in other words, all the inputs from all the SoundStructure devices are available on all the devices. Any combination of SoundStructure C16, C12, C8, and SR12 devices may be linked together up to a total of eight devices. - Page 20 SoundStructure C8 at device ID 2. The report also indicates a telephony interface is plugged into the C12 and a Polycom HDX video codec is connected via the C-Link2 interface to the C12. This report also summarizes how the individual inputs and outputs should be connected to the rear-panel of the SoundStructure devices, for instance Table Mic 1 should be connected to input 1 on the SoundStructure C12.
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Page 21: Connecting Ir Port To Optional Receiver And Rs-232 To Control System
Hardware Installation Guide for the Polycom SoundStructure C8 (bus id: 2) C-Series Mic Input 1: Table Mic 12 2: Table Mic 13 3: Table Mic 14 4: Table Mic 15 5: Table Mic 16 6: Wireless Mic 7: Program Audio (Left) -
Page 22: Rs-232
Hardware Installation Guide for the Polycom SoundStructure 480-00 Series Data +12V RS-232 The RS-232 interface is capable of running up to 115,200 bps and has a default rate of 9,600 bps, eight data bits, no parity, one stop bit (8-N-1). The pinout of the connection and the recommended straight-through cabling to a control system is shown in the following figure. -
Page 23: Making Audio Connections
Hardware Installation Guide for the Polycom SoundStructure At rates at or above 38,400 bps, it is recommended that flow control be enabled on the control system. The maximum length of an RS-232 cable is determined by the overall capacitance of the cable. For practical purposes, the length of the RS-232 cable should not exceed fifty feet. -
Page 24: Connecting Logic Ports
Hardware Installation Guide for the Polycom SoundStructure Connecting Logic Ports There are two logic ports, called Remote Control 1 and Remote Control 2, on the rear-panel of each SoundStructure device. Please check the software release notes and Chapter 3 of the SoundStructure Design Manual for information concerning logic pin functionality. -
Page 25: Logic Inputs
Hardware Installation Guide for the Polycom SoundStructure Remote Control 2 Signal Signal +5 V Logic Input 12 Logic Output 12 Logic Input 13 Logic Output 13 Logic Input 14 Logic Output 14 Logic Input 15 Logic Output 15 Logic Input 16... -
Page 26: Logic Outputs
Hardware Installation Guide for the Polycom SoundStructure The following figure shows the analog gain input pin and the associated +5 V and ground pins that are used with the analog gain input pin. The analog voltage on the analog gain input pin is converted to a digital value via an 8-bit analog-to-digital converter for use within the SoundStructure devices. -
Page 27: Powering The System
Front-Panel LED Interpretation. Power cord not plugged in Power cord plugged in Configuring the SoundStructure Devices For information on configuring software for the SoundStructure, see the manual entitled Design Guide for the Polycom SoundStructure C16, C12, C8, and SR12. Polycom, Inc. -
Page 28: Specifications
Yellow indicates an elevated temperature that is acceptable but the ambient temperature and airflow in the system should be checked. Red indicates an over-temperature event that must be corrected for proper operation of the SoundStructure device. Polycom, Inc. -
Page 29: Inputs
Hardware Installation Guide for the Polycom SoundStructure Thermal Sensors’ Operating Temperature Ranges Sensor Normal (Green) Warning (Yellow) Error (Red) ° C ° C ° C ° C ° C ° C ° C ° C ° C Inputs ● Phantom power: 48 V DC through 6.8 kOhm series resistor per leg, 7.5 mA per audio channel, software selectable ●... -
Page 30: Telco
● Dynamic range: >70 dB FS, 250-3300 Hz, "A" weighted Pin Out Summary Drawings and part numbers are provided for reference only Other than cables provided by Polycom, Polycom claims no responsibility or liability for the quality, performance, or reliability of cables based on these reference Warning drawings. -
Page 31: Obam Link
Hardware Installation Guide for the Polycom SoundStructure Conference Link2 Wiring Connections COLOR WHITE/GREEN GREEN WHITE/ORANGE ORANGE WHITE/BROWN BROWN DRAIN WIRE SHELL SHIELD SHELL P1 - RJ-45 shielded Keystone jack, L-com RJ110C5-S or equivalent, P1 - RJ-45 shielded plug, Tyco 5-569552 or equivalent with shielded RJ-45 panel coupler kit (L-com ECF504-SC5E or equivalent). -
Page 32: Connector Pinout
Hardware Installation Guide for the Polycom SoundStructure Connector Pinout 1394b 1394b BETA Plug BETA Plug Green Blue Orange White Black SHELL SHELL Connector pinouts Pin 7 is not connected. Warning IR Receiver The IR receiver port on the rear-panel of a SoundStructure device is shown in the following figure. -
Page 33: Rs-232
Hardware Installation Guide for the Polycom SoundStructure Signal +12 V Ground IR Signal Data RS-232 The RS-232 interface requires a straight-through cabling to a control system as shown in the following figures. SoundStructure Pins Pin 5 Pin 1 Pin 9... -
Page 34: Logic Interface
Hardware Installation Guide for the Polycom SoundStructure Logic Interface Remote Controls 1 and 2 Pin 13 Pin 1 Pin 25 Pin 14 REMOTE CONTROL 1 Pin 13 Pin 1 Pin 25 Pin 14 REMOTE CONTROL 2 Remote Control 1 Signal... -
Page 35: Audio Connections
Hardware Installation Guide for the Polycom SoundStructure Remote Control 2 Logic Output 16 Logic Input 17 Logic Output 17 Logic Input 18 Logic Output 18 Logic Input 19 Logic Output 19 Logic Input 20 Logic Output 20 Logic Input 21... - Page 36 Hardware Installation Guide for the Polycom SoundStructure Balanced and Unbalanced Audio Connections XLR Female XLR Male Balanced Audio Connections Unbalanced Audio Connections Polycom, Inc.
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Page 37: Logic Examples
This current will discharge over a very short period of time and a diode capable of handling a large amount of surge current such as the 1N4001 is recommended and is available from several manufacturers. Polycom, Inc. -
Page 38: Externally Powered Relay
Hardware Installation Guide for the Polycom SoundStructure This example circuit uses an Omron G5CA relay and the coil resistance is 125 ohms. Because of this coil resistance, an additional series resistor is not required to limit the current from the 5 V supply to less than 500 mA in this example. -
Page 39: Driving An Led
Hardware Installation Guide for the Polycom SoundStructure Driving an LED SoundStructure logic outputs can be used to turn on or off LEDs. In this example when the logic output is driven on (1 or high), current will flow, and the LED will turn on. When the logic output is set off (0 or low), current will stop flowing, and the LED will turn off. -
Page 40: Analog Gain Control
Hardware Installation Guide for the Polycom SoundStructure No current-limiting resistors are needed between the microphone and the SoundStructure device as the current on the Orange (LED IN) wire when the LED is on is on the order of microamps. Push to Talk Microphone... -
Page 41: Accessories
Accessories The SoundStructure product family includes the following accessories, which can be purchased separately. See the SoundStructure Accessory Guide on Polycom Voice Support for an up to date collection of SoundStructure product accessories. Accessory Accessory Graphic Single-Line PSTN Interface 2200-35003-001... - Page 42 Hardware Installation Guide for the Polycom SoundStructure Accessory Accessory Graphic OBAM Cable (40’) 2200-34229-002 Polycom RealPresence Group Series Microphone Array 2215-63885-001 Polycom Microphone Cable Adapter 2457-25646-001 Polycom HDX Microphone Cable 25 ft. 2457-23216-001 Polycom HDX Microphone Cable 15 ft. 2457-23215-001...
- Page 43 Hardware Installation Guide for the Polycom SoundStructure Accessory Accessory Graphic Polycom Ceiling Microphone Extension Kit 2200-23810-001 (Black) 2200-23810-002 (White) Terminal Blocks 2215-80031-001 Audio Adapter Cable 2457-23492-001 Polycom, Inc.
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Page 44: Regulatory Notices And Warranty Information
Modifications In accordance with part 15 of the FCC rules, the user is cautioned that any changes or modifications not expressly approved by Polycom Inc. could void the user’s authority to operate the equipment. Exhibit J - Customer Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the exterior of the cabinet of this equipment is a label that contains, among other information, a product identifier in the format 2HWTE01BSSTRUCTURE. -
Page 45: Data Equipment
(as determined by the total RENs) contact the local telephone company. If this equipment Polycom SoundStructure TEL 1 and SoundStructure TEL 2 causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. -
Page 46: Eea (European Economic Area) Including Switzerland
This SoundStructure has been marked with the CE mark. This mark indicates compliance with with all applicable CE marking directives. A full copy of the EU declaration of conformity can be obtained from Polycom (Netherlands) BV, Orlyplein 10, 23rd Floor 1043DP, Amsterdam, Netherlands. Australia Mains powered POT’s Voice Telephony without Emergency 000 dialing... -
Page 47: Korea
Under power failure conditions, this telephone may not operate. Please ensure that a separate telephone, not dependent on local power, is available for emergency use. Russia The manufacture of this product is Polycom USA. 6001 America Center Drive San Jose, CA 95002 enquiries@polycom.com... -
Page 48: Emc Class A Device
In accordance with the requirements of the European Waste Electronic and Electrical Equipment (WEEE) Directive, all Polycom products are marked with the crossed wheelie bin symbol. Products that carry this symbol should be not be disposed of in the household or general waste stream. Detail of the options open to you and the guidance on the requirements for the recycling and environmentally considerate disposal of your end of life. -
Page 49: Product Manufacturing Information
Location code. This is used to determine the factory where the unit was produced. South Africa Important Notice to South African customers: Polycom recommends the use of an external surge suppressor when using the SoundStructure TEL1 or TEL2 plug-in cards. A standard DM surge protector (Telkom license number MIS/19) is available from:... -
Page 50: Taiwan
Warranty Information LIMITED WARRANTY Polycom warrants to the end user (“Customer”) that the product will be free from defects in workmanship and materials, under normal use and service, for one year, or such longer period as Polycom may announce Polycom, Inc. - Page 51 Hardware Installation Guide for the Polycom SoundStructure publicly from time to time for particular products, from the date of purchase from Polycom or its authorized reseller. Polycom's sole obligation under this express warranty shall be, at Polycom's option and expense, to repair...
- Page 52 BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT POLYCOM'S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.
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