Polycom SoundStructure C16 Hardware Installation Manual
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Polycom SoundStructure C16 Hardware Installation Manual

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Hardware Installation Guide
for the Polycom SoundStructure
C16, C12, C8, and SR12
1725-33169-001
Revision C

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Summary of Contents for Polycom SoundStructure C16

  • Page 1 Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8, and SR12 1725-33169-001 Revision C...
  • Page 2 As between the parties, Polycom, Inc. retains title to, and ownership of, all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision.

  • Page 3: Table Of Contents

    Plug-in Card Installation ..........2–4 Rack-Mounting The Polycom SoundStructure Device ..... . 2–6 Connecting To The LAN Interface .
  • Page 4 Hardware Installation Guide for the Polycom SoundStructure Logic Interface ............3–7 Audio Connections .

  • Page 5: Preparing For Installation

    Hardware on page 2-3. Overview The Polycom SoundStructure C16, C12, and C8 audio conferencing devices are audio processing devices that have 16 inputs and 16 outputs (C16), 12 inputs and 12 outputs (C12), and 8 inputs and 8 outputs (C8).

  • Page 6: Product Features

    Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8 and SR12 Product Features The Polycom SoundStructure C16, C12, C8 and SR12 offer the following features: • 16 (C16), 12 (C12 and SR12), or 8 (C8) balanced Microphone/line-level inputs •...

  • Page 7: Package Contents

    Preparing For Installation Package Contents The SoundStructure products include the components shown below. SoundStructure Device 3.5mm Terminal Blocks Rack Ears and Rack-Mounting Screws 12” OBAM Cable Power Cable Conference Link2 insert plugs 1 - 3...
  • Page 8 Software CD Hardware Installation Guide The SoundStructure C16, C12, SR12, and C8 devices have 33, 25, 25, and 17 terminal block connectors respectively including one for the optional IR receiver accessory. The Conference Link2 cable is not included with the SR12.

  • Page 9: Tools Needed For Installation

    Preparing For Installation Tools Needed For Installation The following tools will be required to install your Polycom SoundStructure unit: • A Phillips head screwdriver for installing rack ears and rack-mounting the device. • A small blade screwdriver for terminating audio cables to the terminal blocks.

  • Page 10: General Site Requirements

    Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8 and SR12 General Site Requirements Please ensure the SoundStructure side ventilation holes have at least 1 inch of clearance from the sides of the rack to allow airflow through the device.

  • Page 11: Installing The Soundstructure C16, C12, C8, And Sr12

    This section describes the front and rear-panels of the Polycom SoundStructure C16. The graphics shown in this guide show the Polycom SoundStructure C16 audio conferencing device. The SoundStructure C12, C8, and SR12 are all very similar in appearance to the C16.

  • Page 12: Front-Panel

    Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8, And SR12 Front-Panel The front-panel of the Polycom SoundStructure C16 is shown below with the front panel door open, revealing the serial number label and the System Status LED. SoundStructure C16...

  • Page 13: Rear Panel

    Installing The SoundStructure C16, C12, C8, And SR12 Rear Panel The rear-panel of the Polycom SoundStructure C16 is shown in the following figure. PIN 2: TXD PIN 3: RXD PIN 5: GROUND PIN 7: CTS PIN 8: RTS REMOTE CONTROL 1...

  • Page 14: Plug-In Card Installation

    Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8, And SR12 • Connect AC power. (See page 2-20.) • Configure devices using SoundStructure Studio software. (See page 2-21.) Plug-in Card Installation Each SoundStructure device can have a plug-in card installed for a total of eight plug-in cards in a collection of eight SoundStructure devices.
  • Page 15 Installing The SoundStructure C16, C12, C8, And SR12 3. Insert the plug-in card into the slotted rails and push until it is tight into the slot. PHONE LINE PIN 2: TXD PIN 3: RXD PIN 5: GROUND PIN 7: CTS...

  • Page 16: Rack-Mounting The Polycom Soundstructure Device

    Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8, And SR12 Rack-Mounting The Polycom SoundStructure Device The Polycom SoundStructure can be mounted in an equipment rack, or placed on a tabletop or other flat surface, or mounted under the table with the optional undertable mounting kit.

  • Page 17: Connecting To The Lan Interface

    The Conference Link2 interface (shown in the following drawing and labeled C-Link2) is used to connect the SoundStructure devices to other Polycom equipment such as a Polycom HDX system or a Polycom Digital Microphone Array. There are two Conference Link2 interfaces on each SoundStructure device to support connectivity to more than one Polycom device.
  • Page 18 Using the supplied 18” Conference Link2 cable, connect the left Conference Link2 port (when viewed from the rear panel) on the SoundStructure device to a Polycom microphone Input port on the Polycom HDX system as shown in the following figure. If there are multiple SoundStructure devices linked together with OBAM Link, only one SoundStructure device should be connected to a Polycom HDX system.
  • Page 19 (30m). To connect optional Polycom HDX microphones to a SoundStructure device, connect the Polycom HDX microphone cable adapter to the right CLink2 port (when viewed from the rear) of the SoundStructure device and connect the Polycom HDX microphone cable to the cable adapter as shown in the following figure.

  • Page 20: Using Multiple Soundstructure Devices With Obam Link Interface

    Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8, And SR12 Using Multiple SoundStructure Devices With OBAM Link Interface SoundStructure device has OBAM IN and OUT connectors (as shown in the following figure) that may be used to link up to eight SoundStructure devices...
  • Page 21 SoundStructure devices are available on all the devices. Any combination of SoundStructure C16, C12, C8, and SR12 devices may be linked together up to a total of eight devices.
  • Page 22 Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8, And SR12 the device with no OBAM OUT connection. The device ID is important for ensuring that a system is cabled properly so that it matches the configuration that will be uploaded to the system.

  • Page 23: Connecting Ir Port To Optional Receiver And/Or Rs-232 To Control System

    Installing The SoundStructure C16, C12, C8, And SR12 4: Amplifier 2 (Right) Plugin Card: Single Line Telephone 1: Phone In, Phone Out C-Link2 Interface: Polycom HDX C8 (bus id: 2) C-Series Mic Input 1: Table Mic 13 2: Table Mic 14...
  • Page 24 Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8, And SR12 480-00 Series Data +12V RS-232 The RS-232 interface is capable of running up to 115,200 bps and has a default rate of 9,600 bps, eight data bits, no parity, one stop bit (8-N-1). The pinout of the connection and the recommended straight-through cabling to a control system is shown in the following figure.

  • Page 25: Making Audio Connections

    Installing The SoundStructure C16, C12, C8, And SR12 SoundStructure Control System Signal Signal Ground Ground At rates at or above 38,400 bps, it is recommended that flow control be enabled on the control system. The SoundStructure device will detect the use of flow control automatically - no user adjustment is required to turn flow control on or off on the SoundStructure devices.

  • Page 26: Connecting Logic Ports

    Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8, And SR12 connections in the following figure. To connect the SoundStructure device's audio input and output to unbalanced audio equipment, follow the wiring in the unbalanced audio connections below. XLR Female...
  • Page 27 Installing The SoundStructure C16, C12, C8, And SR12 Each Remote Control connector includes eleven logic inputs, eleven logic outputs, an analog gain control input, a +5 V supply capable of providing up to 500 mA, and a logic ground. Internal to the SoundStructure device is a fuse that will trigger if the current draw on Pin 1 exceeds 500 mA.
  • Page 28 Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8, And SR12 Logic Output 17 Logic Input 18 Logic Output 18 Logic Input 19 Logic Output 19 Logic Input 20 Logic Output 20 Logic Input 21 Logic Output 21 Logic Input 22...
  • Page 29 Installing The SoundStructure C16, C12, C8, And SR12 Chapter 4 Logic Examples provides an example of how to use the analog gain input pin. SoundStructure Logic Input Logic Pin 1 (+5V) Analog Voltage Analog Gain Input Pin Value Logic Pin 25 (Ground)

  • Page 30: Powering Up The System

    Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8, And SR12 When the logic output is set low (off), the transistor will turn off and an open circuit will be created between the logic output and the chassis ground preventing any flow of current as shown in the following figure.

  • Page 31: Configuring The Soundstructure Devices

    Interpretation. Power cord not plugged in Power cord plugged in Configuring The SoundStructure Devices For information on configuring software for the SoundStructure, see the manual entitled Design Guide for the Polycom SoundStructure C16, C12, C8, and SR12. 2 - 21...
  • Page 32 Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8, And SR12 2 - 22...

  • Page 33: Specifications

    Specifications Technical Specifications Dimensions • 19" (483 mm) W x 13.5" (343 mm) L x 1.75" (45 mm) H (one rack unit) Weight • 12 lbs. (5.5 kg) dry, 14 lbs. (6.4 kg) shipping Connectors • RS-232: DB9F • OBAM In/Out: IEEE 1394B •...
  • Page 34 Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8, and SR12 Thermal • Thermal Dissipation (Btu/hr): 266 Btu/hr (C16), 230 Btu/hr (C12), 215 Btu/hr (SR12), 200 Btu/hr (C8) • Operating temperature 0 - 40° C (104° F) Operating temperature ranges for the three thermal sensors located on the SoundStructure device are shown in the following table.
  • Page 35 Specifications System Unless noted, all values are valid for all channels at 0 dB input gain. Warning • Frequency response: 20-22,000 Hz, + 0.1 /- 0.3 dB • Idle channel noise: <-109 dB FS no weighting, 20-20,000 Hz, -60dB FS, 997 Hz input signal, 0 dB gain •...

  • Page 36: Pin Out Summary

    Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8, and SR12 Pin Out Summary Drawings and part numbers are provided for reference only. Other than cables provided by Polycom, Polycom claims no responsibility or liability for the quality, performance, or reliability of cables based on these reference drawings. Contact a...

  • Page 37: Obam Link

    Specifications OBAM Link The OBAM cable is a standard 1394b BETA style cable. The maximum length of this cable is 10 feet (3 m). While OBAM Link uses 1394b cables, the underlying bus protocol is not IEEE1394b compliant which means that external IEE1394b devices will not be compatible with OBAM Link.

  • Page 38: Ir Receiver

    Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8, and SR12 IR Receiver The IR receiver port on the rear-panel of a SoundStructure device is shown in the following figure. PIN 2: TXD PIN 3: RXD PIN 5: GRO...

  • Page 39: Logic Interface

    Specifications SoundStructure Control System Signal Signal Ground Ground Logic Interface Pin 13 Pin 1 Pin 25 Pin 14 REMOTE CONTROL 1 Pin 13 Pin 1 Pin 25 Pin 14 REMOTE CONTROL 2 Remote Control 1 Signal Signal +5 V Logic Input 1 Logic Output 1 Logic Input 2 Logic Output 2...

  • Page 40: Audio Connections

    Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8, and SR12 Logic Output 10 Logic Input 11 Logic Output 11 Ground Analog Gain 1 Remote Control 2 Signal Signal +5 V Logic Input 12 Logic Output 12 Logic Input 13...
  • Page 41 Specifications SoundStructure device's audio input and output to other balanced or unbalanced audio equipment, follow the wiring convention in the unbalanced audio connections following figure. XLR Female XLR Male Balanced Audio Connections Unbalanced Audio Connections 3 - 9...
  • Page 42 Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8, and SR12 3 - 10...

  • Page 43: Logic Examples

    Logic Examples Logic Input Contact Closure Pin 14 : Logic Input 1 Pin 25 : Ground Remote Control When the contact is closed, the logic input pin (Pin 14 in this example) is driven low (off). When the switch is open, the logic input pin will float high (on). Typical applications may be push to mute or push to talk buttons or room combining for changing the device settings based on the room configuration.

  • Page 44: Logic Output

    Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8, and SR12 Logic Output SoundStructure Powered Relay 5 V Relay Pin 1 : +5 V External Pin 2 : Logic Output 1 Device to Remote Control Controlled Relays rated for +5 V or lower may be driven directly from the +5 V logic connector pin 1 supply.

  • Page 45: Driving An Led

    Logic Examples • The current from the power supply and relay circuit does not exceed 500 As with the 5 V relay example, when the logic output pin (Pin 2 in this example) is set on (high), the relay energizes and the relay contact is closed. When the logic output in is set off (low), current stops flowing, and the relay de-energizes and the relay contact is opened.

  • Page 46: Logic Input And Output

    Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8, and SR12 Logic Input and Output Push To Talk Microphones Remote Control Pin 14 : Logic Input 1 White Pin 2 : Logic Output 1 Orange Pin 25 : Ground...

  • Page 47: Analog Gain Control

    Logic Examples Analog Gain Control Pin 13 : Analog Input Pin 1 : +5V 10K ohm Remote Control Pin 25 : Ground Pin 13 on each Remote control connector may be used with an analog potentiometer to provide an analog input signal that can be used to control volume or other settings within SoundStructure devices.
  • Page 48 Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8, and SR12 4 - 6...

  • Page 49: Accessories

    The SoundStructure product family includes the following accessories, which can be purchased separately. Accessory Accessory Graphic Single-Line PSTN Interface 2200-35003-001 PHONE LINE Dual-Line PTSN interface 2200-35004-001 LINE 2 LINE 1 Conference Link2 Cable (18") 2457-23574-001 Polycom HDX Mica Microphone Array 2215-23327-001 5 - 1...
  • Page 50 Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8 and SR12 Accessory Accessory Graphic Polycom HDX Microphone Cable Adapter 2457-23716-001 Polycom HDX Microphone Cable 25 ft. 2457-23216-001 Polycom HDX Microphone Cable 15 ft. 2457-23215-001 Polycom HDX Ceiling Microphone Array...
  • Page 51 Accessories Accessory Accessory Graphic Polycom HDX Ceiling Microphone Extension Kit 2215-23810-001 (Black) 2215-23810-002 (White) Terminal Blocks 2215-80031-001 Audio Adapter Cable 2457-23492-001 5 - 3...
  • Page 52 Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8 and SR12 5 - 4...

  • Page 53: Regulatory Notices And Warranty Information

    Modifications In accordance with part 15 of the FCC rules, the user is cautioned that any changes or modifications not expressly approved by Polycom Inc. could void the user’s authority to operate the equipment. 6 - 1...

  • Page 54: Exhibit J - Customer Information

    Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8, and SR12 Exhibit J - Customer Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the exterior of the cabinet of this equipment is a label that contains, among other information, a product identifier in the format 2HWTE01BSSTRUCTURE.

  • Page 55: Data Equipment

    Regulatory Notices And Warranty Information Data Equipment The table below shows which jacks are associated with which modes of operation: Mode of Operation USOC Jack Permissive RJ11C Automatic Dialing WHEN PROGRAMMING EMERGENCY NUMBERS AND/OR MAKING TEST CALLS TO EMERGENCY NUMBERS; •...

  • Page 56: Eea (European Economic Area) Including Switzerland

    Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8, and SR12 EEA (European Economic Area) Including Switzerland CE Mark R & TTE Directive This SoundStructure has been marked with the CE mark. This mark indicates compliance with EEC Directives 89/336/EEC, 73/23/EEC 1999/5/EC. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd, 270 Bath Road, Slough, Berkshire, SL1 4DX, UK.
  • Page 57 1999/5/CE. Íslenska (Icelandic): Hér með lýsir Polycom (UK) Ltd yfir því að SoundStructure er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC Latviski [Latvian]: Ar šo Polycom (UK) Ltd deklarē, ka SoundStructure atbilst Direktīvas...
  • Page 58 Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8, and SR12 Magyar [Hungarian]: Alulírott, Polycom (UK) Ltd nyilatkozom, hogy a SoundStructure megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Norsk [Norwegian]: Polycom (UK) Ltd erklærer herved at utstyret SoundStructure er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.
  • Page 59 Polycom (UK) Ltd declara que este SoundStructure está conforme com os requisitos essenciais e outras disposições da Directiva 1999/5/CE. Slovensko [Slovenian]: Polycom (UK) Ltd izjavlja, da je ta SoundStructure v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES. Slovensky [Slovak]: Polycom (UK) Ltd týmto vyhlasuje, _e SoundStructure spĺňa základné...

  • Page 60: Australia

    Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8, and SR12 EU Czech republic Australia Mains powered POT’s Voice Telephony without Emergency 000 dialing Warning This equipment will be inoperable when mains power fails Reference: AS/ACIF S002:2001 (incorporating Amdt 1) DECEMBER 2001 Clause 5.1.8.4 Provision of power-fail advice...

  • Page 61: Korea

    Regulatory Notices And Warranty Information Korea Class A (Class A(Business ITE product) This device is complied to EMC requirement as a business ITE product. So, please note this and change to the right one if you’ve purchased the wrong one. New Zealand General Warning: The grant of a Telepermit for any item of terminal equipment indicates only...

  • Page 62: South Africa

    Tel: (082) 452 0269 Fax: (012) 711 0872 Taiwan For connection in Taiwan, Polycom requires the use of external surge protection on the PSTN telecommunication interfaces connected to the TEL1 and TEL2 cards. Polycom recommends the APC (American Power Conversion) ProtectNet PTel2 for this purpose.

  • Page 63: Rest Of World

    Polycom may announce publicly from time to time for particular products, from the date of purchase from Polycom or its authorized reseller.
  • Page 64 Responsibility for loss or damage does not transfer to Polycom until the returned item is received by Polycom. The repaired or replaced item will be shipped to Customer, at...
  • Page 65 Regulatory Notices And Warranty Information LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, POLYCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF...
  • Page 66 Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8, and SR12 6 - 14...

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