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Agent LoginID form instructions
An example Agent LoginID form is shown below, followed by descriptions of the various
fields included in the form.
add agent-loginID 9011
Coverage Path: ____
Security Code: ____
Direct Agent Skill: ___
Call Handling Preference: skill-level
Service Objective? _
SN
RL SL
1: __
_
__
2: __
_
__
3: __
_
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4: __
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5. __
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WARNING:
Agent LoginID field descriptions
Make assignments as required for the following fields on the form:
Login ID
Display-only field. Contains the identifier for the Logical Agent as entered on the command
line.
Name
Enter up to a 27-character string naming the agent. Any alpha-numeric character is valid.
Default is blank.
TN
Enter the Tenant Partition number. Valid entries are 1-20. Default is 1.
COR
Enter the Class of Restriction for the agent. Valid entries are 0-95. Default is 1.
AGENT LOGINID
Login ID: 9011_
Name: _________________________
TN: 1__
COR: 1
PA
SN
RL SL
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6: __
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7: __
_
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8: __
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9: __
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___ 10: __
_
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Agent must log in again before skill changes take effect
AUDIX Name for Messaging: _______
Messaging Server Name for Messaging: _______
LoginID for ISDN Display? n
Password (enter again): _________
PA
SN
RL SL
___
11: __
_
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12: __
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13: __
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14: __
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15: __
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Agent LoginID (Category A only)
Page
1 of
AAS? _
AUDIX? _
LWC Reception: msa-spe
Password: _________
Auto Answer: ______
PA
SN
RL SL
___
16: __
_
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17: __
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18: __
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19: __
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20: __
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Issue 1.0 May 2003
1
PA
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283
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