Avaya Communication Manager Contact Center Manual page 103

Guide to acd contact centers
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An example signaling-group form configured for BSR polling over IP without B-channel is
shown below.
display signaling-group 32
Group Number: 32
Trunk Group for Channel Selection: 32
Supplementary Service Protocol: b
Near-end Node Name: clan-01D12
Near-end Listen Port: 1720
LRQ Required? n
RRQ Required? n
Trunk Group form
Use the display trunk-group xx command (where xx is the signaling group number)
to display the Trunk Group form. Verify that your administration settings comply with the
requirements listed below each of the following example form pages.
Examples for the key pages in the Pattern form that must be configured for BSR polling
over IP without B-channel are shown below.
SIGNALING GROUP
Group Type: h.323
Remote Office? n
Far-end Listen Port: 1720
Far-end Network Region:
Calls Share IP Signaling Connection?y
Best Service Routing (Category A only)
Max number of NCA TSC: 10
Max number of CA TSC: 10
Trunk Group for NCA TSC: 32
Network Call Transfer? n
Far-end Node Name: cland12-loop
Bypass If IP Threshold Exceeded?n
Direct IP-IP Audio Connections?y
IP Audio Hairpinning?y
Interworking Message: PROGress
Issue 1.0 May 2003
103

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