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minor alarm
minor alarm
MIPS
MIS
MISCID
MMCS
MMCH
MMI
MMS
MO
modem
modem pooling
modular processor data
module (MPDM)
modular trunk data
module (MTDM)
modulator-demodulator
monitored call
MOS
MPDM
MS
416 Communication Manager Guide to ACD Call Centers
An indication of a failure that could affect customer service. Minor alarms are
automatically displayed on LEDs on the attendant console and maintenance or
alarming circuit pack, sent to the alarm log, and reported to a remote maintenance
facility, if applicable.
Million instructions per second
Management information system
Miscellaneous identification
Multimedia Call Server
Multimedia call handling
Multimedia interface
Material Management Services
Maintenance object
A device that converts digital data signals to analog signals for transmission over
telephone circuits. The analog signals are converted back to the original digital data
signals by another modem at the other end of the circuit.
A capability that provides shared conversion resources (modems and data modules)
for cost-effective access to analog facilities by data terminals. When needed,
modem pooling inserts a conversion resource into the path of a data call. Modem
pooling serves both outgoing and incoming calls.
A processor data module (PDM) that can be configured to provide several kinds of
interfaces (RS-232C, RS-449, and V.35) to customer-provided data terminal
equipment (DTE). See also
A trunk data module that can be configured to provide several kinds of interfaces
(RS-232, RS-449, and V.35) to customer-provided data terminal equipment.
See
modem
on page 416.
See
active-notification call
Message-oriented signaling
Modular processor data module
Message server
processor data module (PDM)
on page 386.
on page 423.
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