Table of Contents
Advertisement
ACD contact center features
Fields that do not allow a VDN extension. (continued)
Form
Call Coverage Paths
Console Parameters
Feature-Related
System Parameters
Hospitality
Hunt Group and Agent
LoginID with EAS
Intercom Group
Listed Directory
Numbers
Loudspeaker Paging
and Code Calling
Access
Pickup Groups
Remote Access
Station Forms
Terminating Extension
Group
130 Communication Manager Guide to ACD Call Centers
Field
Coverage Point Assignments, other than the last coverage point
CAS Back-up Extension
ACA Long Holding Time Originating Extension
ACA Short Holding Time Originating Extension
Extensions With System wide Retrieval Permission
Controlled Outward Restriction Intercept Treatment
Controlled Termination Restriction (Do Not Disturb)
Controlled Station-to-Station Restriction
Extension of PMS Log Printer
Extension of Journal/Schedule Printer
Extension of PMS
Extension to Receive Failed Wakeup LWC Messages
Supervisor Extension
Member Extensions
Member Extensions
LDN Extensions
Extension Numbers Assigned to Codes
Member Extensions
Remote Access Extension
Hunt to Station
Member Extensions
Advertisement
Table of Contents
