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Implementing the Time of Day Clock Synchronization feature
TOD synchronization methods
TOD clock synchronization capabilities are available for all Avaya switches running any
switch software release that supports Multiple Locations and Daylight Savings rules. TOD
clock synchronization is implemented by either of two methods. The method that you
choose depends on the type of Avaya switch platform that you need to synchronize.
Using NTP/SNTP to enable direct switch synchronization
In this method, which is available only for certain Avaya switch platforms, individual
switches use either the Network Time Protocol (NTP) or Simple Network Time Protocol
(SNTP) to synchronize their operating system (OS) clocks with highly accurate
Coordinated Universal Time (UTC) from an Internet Time Server. The OS clock time is also
used for the switch clock time.
This synchronization method is not described in detail in this document. An overview of the
method, including information the switch Avaya switch platforms to which it applies, and
where to find more detailed information, is provided in
switch to UTC time
This method of time synchronization applies to the following switch platforms:
Avaya S8100 Media Server
Avaya S8300 Media Server
Avaya S8700 Media Server
Scheduling Time Synchronization tasks through Avaya Site
Administration
In this method, which is available only for certain Avaya switch platforms, the Avaya Site
Administration tool, is used to set up a regularly scheduled synchronization task for
switches on a contact center network. The time used to synchronize the switch platforms is
obtained from the system clock of the client PC. The recommended practice is to run NTP
or SNTP software on the client so that it can be synchronized with UTC time obtained from
an Internet Time Server.
This method of time synchronization applies to the following switch platforms:
DEFINITY G3csi
Avaya DEFINITY Server CSI
DEFINITY G3si
Avaya DEFINITY Server SI
DEFINITY G3r
Avaya DEFINITY Server R
352 Communication Manager Guide to ACD Call Centers
on page 353.
Using NTP/SNTP to synchronize the
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