Interactions - Avaya Communication Manager Contact Center Manual

Fields that allow VDN extensions
You can enter a VDN extension in the following fields.
You cannot enter a VDN extension as auxiliary data for the following buttons:
Bridged Appearance (brdg-app)
Data Call Setup (data-ext)
You can enter a VDN extension as auxiliary data for the following buttons:
Remote Message Waiting Indicator (aut-msg-wt)
Facility Busy Indication (busy-ind)
Manual Message Waiting (man-msg-wt)
Manual Signaling (signal)

Interactions

AP Demand Print
A VDN cannot be used as an argument to the feature access code for AP Demand Print.
Attendant Control of Trunk Group Access
If a route-to step in a vector dials a controlled trunk group, vector processing continues
at the next step.
Attendant Recall
Attendant Recall to a VDN is blocked.
Fields that do allow a VDN extension
Form
Abbreviated Dialing
Lists
Call Coverage Paths
Hunt Group
Listed Directory
Numbers
Trunk Groups
Field
allow it as the last coverage point only
Night Destination
Night Destination
Night Destination
Incoming Destination
Call Vectoring
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