Table of Contents
Advertisement
foreign-exchange (FX)
foreign-exchange (FX)
foreign-exchange trunk
foreign numbering-plan
area code (FNPAC)
FRL
FX
G3-MA
G3-MT
G3r
generalized route
selection (GRS)
glare
GM
GPTR
grade of service
ground-start trunk
GRS
H0
H11
408 Communication Manager Guide to ACD Call Centers
A CO other than the one providing local access to the public telephone network.
A telecommunications channel that directly connects the system to a CO other than
its local CO.
An area code other than the local area code, that must be dialed to call outside the
local geographical area.
Facilities Restriction Level
Foreign exchange
Generic 3 Management Applications
Generic 3 Management Terminal
Generic 3, RISC (Reduced Instruction Set Computer)
An enhancement to Automatic Alternate Routing/Automatic Route Selection
(AAR/ARS) that performs routing based on call attributes, such as Bearer Capability
Classes (BCCs), in addition to the address and facilities restriction level (FRL), thus
facilitating a Uniform Dial Plan (UDP) that is independent of the type of call being
placed.
The simultaneous seizure of a 2-way trunk by two communications systems,
resulting in a standoff.
Group manager
General-purpose tone receiver
The number of call attempts that fail to receive service immediately. Grade of service
is also expressed as the quantity of all calls that are blocked or delayed.
A trunk on which, for outgoing calls, the system transmits a request for services to a
distant switching system by grounding the trunk ring lead. To receive the digits of the
called number, that system grounds the trunk tip lead. When the system detects this
ground, the digits are sent.
Generalized Route Selection
An ISDN information transfer rate for 384-kbps data defined by CCITT and ANSI
standards.
An ISDN information transfer rate for 1536-kbps data defined by CCITT and ANSI
standards.
Advertisement
Table of Contents
