Holiday Table Form Field Descriptions - Avaya Communication Manager Contact Center Manual

Guide to acd contact centers
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Example Holiday Table form
change holiday-table 1
Number: 1
______START_______
Month Day Hour Min
12
01

Holiday Table form field descriptions

Make assignment as required for the following fields on the form:
Number
display only field.
Name
blank. Default is blank.
Start — Enter the Month (1 through 12), the Day (optional, 1 through 31), Hour (optional,
00 through 23), and the Min (minute) (optional, 00 through 59) on which vector
processing for this holiday should begin. See the
dates
End — Enter the Month (1 through 12), the Day (optional, 1 through 31), Hour (optional,
00 through 23), and the Min (minute) (optional, 00 through 59) on which vector
processing for this holiday should end. See the
dates
Description — Enter a description of the holiday defined on this line. Default is blank.
Implementation notes for entering dates
Note:
Note:
The Holiday Table Form can be used for entering individual holiday or for holiday ranges.
The following rules apply to entering dates on this form:
If a day is entered, the corresponding month must be entered.
If a month is entered, the corresponding day must be entered.
If an hour is entered, the corresponding minute must be entered.
If a minute is entered, the corresponding hour must be entered.
HOLIDAY TABLE
24
01
00
00
This is the table number that you entered on the command line. It is a
Enter a 1 to 15-character alphanumeric table name. You may leave this field
on page 305 for additional information.
on page 305 for additional information.
When using a range of dates, the end date must be greater than the start
date. Ranges must be within one calendar year. In the example above, two
entries were made — one for each calendar year.
Name: Bank Holidays
________END________
Month Day Hour Min
12
31
01
01
10
00
Description
Christmas
New Year's Day
Implementation notes for entering
Implementation notes for entering
Issue 1.0 May 2003
Holiday Table
Page 1 of 1
305

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