Avaya Communication Manager Contact Center Manual page 285

Guide to acd contact centers
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AAS
Enter y if this extension will be used as a port for an Auto Available Split/Skill. Default is n.
!
!
Important:
Important:
Entering y in the AAS field clears the password and requires execution of
Important:
the remove agent-loginid command. To set AAS to n, this logical agent
must be removed then re-added.
!
!
Important:
Important:
This option is intended for switch adjunct equipment ports only, not human
Important:
agents.
AUDIX
Enter y if this extension will be used as a port for an AUDIX. Default is n.
Note:
The AAS and AUDIX fields cannot both be y.
Note:
LWC
Reception
Valid entries are audix, msa-spe (default), and none.
(not shown)
Port Extension
Only displayed if either the AAS or AUDIX field is y. Enter the assigned extension for the
AAS or AUDIX port. This extension cannot be a VDN or an Agent LoginID. Default is blank.
AUDIX
Name for Messaging
Enter the name of the AUDIX used for LWC Reception and/or the name of the AUDIX that
provides coverage for this Agent LoginID or leave blank (default).
Messaging Server Name for Messaging
Enter the name of the Messaging Server used for LWC Reception and/or the name of the
Messaging Server that provides coverage for this Agent LoginID or leave blank (default).
ISDN
LoginID for
Display
Enter y if the Agent LoginID CPN and Name field is to be included in ISDN messaging over
network facilities. In this case, the physical station extension CPN and Name is sent.
Default is n.
Agent LoginID (Category A only)
Issue 1.0 May 2003
285

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