Avaya Communication Manager Contact Center Manual page 417

Guide to acd contact centers
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ms
MS/T
MSA
MSG
MSL
MSM
MSS
MSSNET
MT
MTDM
MTP
MTT
multiappearance voice
terminal
Multicarrier cabinet
Multifrequency
Compelled (MFC)
Release 2 (R2) signaling
multiplexer
multiplexing
multirate
Millisecond
Main satellite/tributary
Message servicing adjunct
Message service
Material stocking location
Modular System Management
Mass storage system
Mass storage/network control
Management terminal
Modular trunk data module
Maintenance tape processor
Multitasking terminal
A terminal equipped with several call-appearance buttons for the same extension,
allowing the user to handle more than one call on that same extension at the same
time.
A structure that holds one to five carriers. See also
page 426.
A signal consisting of two frequency components, such that when a signal is
transmitted from a switch, another signal acknowledging the transmitted signal is
received by the switch. R2 designates signaling used in the United States and in
countries outside the United States.
A device used to combine a number of individual channels into a single common bit
stream for transmission.
A process whereby a transmission facility is divided into two or more channels, either
by splitting the frequency band into a number of narrower bands or by dividing the
transmission channel into successive time slots. See also
(TDM)
on page 429.
The new N x DS0 service (see N x DS0).
single-carrier cabinet
time-division multiplexing
Issue 1.0 May 2003
multirate
on
417

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