Logging In As An Agent - Avaya IP Office 3.2 User Manual

Logging in as an Agent

If you are working in Agent Mode you might need to login with a different extension number from that of
your physical extension. When you close Phone Manager you are logged off and the telephone reverts
to its base extension number.
To start Phone Manager when working in Agent Mode:
1. Click Start > Programs > IP Office > Phone Manager. The IP Office Phone Manager Login window
opens.
2. In the User Name\Extn field, type your extension number or user name. The user name is case
sensitive. Alternatively, select the details from the User List window.
 Make sure that the Unit Name\IP-Address field contains a valid name or address of an IP Office
unit.
 Click User List to open the User List window. For more information, see The User List Window.
3. (Optional) In the Password field, type your password. This is given to you by your system
administrator and is case sensitive.
4. (Optional) The field Unit Name\IP Address contains the IP Address of the IP Office System. Click
the Browse button to select another IP Office system. For more information, see Selecting a
Different IP Office Control Unit.
5. Click Expand to view the Agent Mode details.
6. If you want to login with a different extension number from that of your physical extension check
Login/Logout.
7. Select the base extension number that you want Phone Manager to be associated with.
8. Click OK to open Phone Manager
Phone Manager User Guide
IP Office 3.2 15-600988 Issue 14b (14th June 2006)
Introduction
Page 5