Call Vector Form Instructions; Call Vector Form Field Descriptions - Avaya Communication Manager Contact Center Manual

Guide to acd contact centers
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Call Vector form instructions

An example Call Vector form is shown below, followed by descriptions of the various fields
included in the form.
Note:
Note:
Example Call Vector form
change vector 37
Number: 37
Multimedia? n
Basic? y
Prompting? y
01 ____________
02 ____________
03 ____________
04 ____________
05 ____________
06 ____________
07 ____________
08 ____________
09 ____________
10 ____________
11 ____________

Call Vector form field descriptions

Make assignments as required for the following fields on the form:
Number
Display-only field when the form is accessed using a change or display administration
command. Enter a vector number when completing a paper form.
Name
Enter up to 27 alphanumeric characters to represent the vector name. This is an optional
field. Default is blank.
The call vector form can include 32 vector steps, which are continued on
pages 2 and 3 of the form.
CALL VECTOR
Attendant Vectoring? n
EAS? y
G3V4 Enhanced? y
LAI? y
G3V4 Adv Route: y
Name: Reroute using NCR Feature
Meet-me Conf? y
ANI/II-Digits? y
CINFO? n
Call Vector
page 1 of 3
Lock? n
ASAI Routing? y
BSR? y Holidays? n
Issue 1.0 May 2003
301

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