Considerations - Avaya Communication Manager Contact Center Manual

12. Press Enter to save your work.
13. In the command line, enter release mis.
Task C: Enable UCID transmission on trunk groups
When you send UCIDs over ISDN trunks, it is administered on a trunk group basis.
The following table provides the form and field information that you need to perform this
task.
Required forms to enable UCID transmission on trunk groups
Form Field
Trunk Group Type
Group
Supplementary
Service Protocol
Send UCID?
To enable UCID transmission on a trunk group:
1. In the command line, enter change trunk-group n and press RETURN.
2. The Trunk Group administration form comes up. n is the number of the trunk group you
want to administer.
3. On page 1, enter ISDN in the Group Type field.
4. In the Supplementary Service Protocol field, enter the letter of the service
protocol you want for this trunk group.
5. b is for QSIG, other protocols are for UUI.
6. Go to page 2 of the form.
7. In the Send UCID? field, enter y.
8. Press Enter to save your changes.
You also need to administer your trunk groups to send user data over your private and
public networks. To administer the trunk groups, see
only) on page 163.

Considerations

UCID has been tested with several major carriers. To find out if these capabilities work with
your carrier, check with your account team for the most current information. If testing has
not been done to verify operation over the public networks involved with the preferred
specific configuration, use of private ISDN trunking between the nodes should be assumed
until successful testing has been completed.
Why?
To specify correct trunk type: ISDN is the only type
that supports UCID.
Specify correct service type. b is for QSIG, others
are for UUI.
Allows or blocks UCID transmission.
Information Forwarding (Category A
Issue 1.0 May 2003
Universal Call ID
Optional?
N
N
N
249