Avaya Communication Manager Contact Center Manual page 425

Guide to acd contact centers
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RMATS
RNX
ROM
RPN
RS-232C
RS-449
RSC
ROSE
S1
S2
SABM
SAC
SAKI
sanity and control
interface (SAKI)
SAT
SCC
SCD
SCI
SCO
Remote Maintenance, Administration, and Traffic System
Route-number index (private network office code)
See
read-only memory (ROM)
Routing-plan number
A physical interface specified by the Electronic Industries Association (EIA). RS-
232C transmits and receives asynchronous data at speeds of up to 19.2 kbps over
cable distances of up to 50 feet.
Recommended Standard 449
Regional Support Center
See
Remote Operations Service Element (ROSE)
The first logical signalling channel of DCP. The channel is used to provide signaling
information for DCP's I1 channel.
The second logical signaling channel of DCP. The channel is used to provide
signaling information for DCP's I2 channel.
Set Asynchronous Balance Mode
Send All Calls
See
sanity and control interface (SAKI)
A custom VLSI microchip located on each port circuit pack. The SAKI provides
address recognition, buffering, and synchronization between the angel and the five
control time slots that make up the control channel. The SAKI also scans and
collects status information for the angel on its port circuit pack and, when polled,
transmits this information to the archangel.
System access terminal
1. See
single-carrier cabinet
2. Serial communications controller
Switch-control driver
Switch communications interface
System control office
on page 424.
on page 425.
on page 426.
on page 424.
Issue 1.0 May 2003
SCO
425

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