Avaya Communication Manager Contact Center Manual page 333

Required and allowed fields — agent and agent-extension data types (continued)
VuStats data type
split-oldest-calling-waiting
split-percent-in-service-level
split-total-acd-talk-time
split-total-after-call-time
split-total-aux-time
time-agent-entered-state
total-acd-call-time
total-acd-talk-time
total-after-call-time
total-aux-time
total-available-time
total-hold-time
total-staffed-time
Format Period
required
required
required required
required required
required required
required required
required required
required required
required required
required required
required required
required required
VuStats Display Format (Category A only)
Threshold
allowed
allowed
allowed
allowed
allowed
allowed
allowed
allowed
allowed
allowed
allowed
allowed
Issue 1.0 May 2003
Reference
required
required
required
required
required
required
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