Prerequisites; Things To Know Before You Set Up A Synchronization Schedule - Avaya Communication Manager Contact Center Manual

Guide to acd contact centers
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Creating dedicated switch connections on which to run TOD synchronization tasks
page 363
Setting up a TOD synchronization task schedule in Avaya Site Administration
page 363
For more information about NTP/SNTP see
Servers

Prerequisites

To implement a TOD clock synchronization schedule through Avaya Site Administration,
the following prerequisite conditions must be met:
Avaya Site Administration (Release R1.10 or later) must be installed on the client, and it
must also be running on the client when synchronization runs are scheduled to occur.
The client PC must be able to establish a LAN or dialup connection to target switch
systems when synchronization runs are scheduled to occur.
!
!
Important:
The client PC must have an appropriate SNTP/NTP software program installed, and be
connected to an NTP Time Server over the internet. For more information, see
NTP/SNTP and Internet Time Servers
The client PC must be configured so that if Daylight Savings Time is in effect at the
client location, the same rule also applies to the PC clock.

Things to know before you set up a synchronization schedule

You must understand the following details before you use Avaya Site Administration to set
up a TOD clock synchronization schedule for switches on the network.
Specify offset values in Standard Time equivalents
When you set up a regular schedule for a time synchronization task in Avaya Site
Administration, you specify an offset value that reflects the difference in local time between
the client PC and a target switch location. Because of the way that Avaya Site
Administration handles time synchronization settings, the derivation of offset values
requires careful consideration.
Using Avaya Site Administration to set up a TOD synchronization schedule
on page 365.
Important:
Important:
Before you set up TOD synchronization tasks in Avaya Site Administration, it
is strongly recommended that you administer dedicated synchronization
connections from Avaya Site Administration to each switch, as described in
Creating dedicated switch connections on which to run TOD synchronization
tasks
on page 363.
About NTP/SNTP and Internet Time
on page 365.
on
on
About
Issue 1.0 May 2003
355

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