Emergency Phone Number List (#406); Considerations - Avaya PARTNER ACS Installation And Use Manual

®
PARTNER Advanced Communications System Installation, Programming, and Use
system cannot prevent toll calls for extensions restricted to "inside and local calls only" (unless you
use Disallowed Phone Number Lists (#404) to prevent dialing to specific classes of numbers).
If your PBX or Centrex system includes dialing restrictions, use those instead of the PARTNER
system restrictions. If you have PBX or Centrex dialing restrictions on a line and also program
PARTNER system restrictions, both the PBX or Centrex system and PARTNER system restrictions
apply. However, PARTNER system dialing permissions do not override PBX or Centrex system
restrictions.
Speed Dial and Auto Dial Numbers
When you program numbers outside the PBX or Centrex system as Speed Dial and Auto Dial
numbers, include the PBX or Centrex system dial-out code (9 on most systems), followed by one
or more pauses, in the stored number.

Emergency Phone Number List (#406)

Use this feature to create a list of up to 10 telephone numbers that all users can dial regardless of
dialing restrictions, provided they have access to an outside line. Typical list entries include fire,
police, and emergency services numbers.
You can use Emergency List entries to override numbers that would otherwise be disallowed. For
example, if you created Disallowed List entries to prevent calls to area code 201, but you want to
allow calls to a specific number in that area code (such as the number of a manager who is on call
after hours), put the number in the Emergency List.

Considerations

Each telephone number can include up to 12 digits.
I
Enter the telephone number exactly as you would dial it, including any toll prefixes.
I
When programming emergency numbers and/or making test calls to emergency numbers, you
I
should:
– Remain on the line and briefly explain to the dispatcher the reason for the call before
hanging up.
– Perform such activities in the off-peak hours, such as early morning or late evening.
With Release 2.0 and earlier systems, if an extension is programmed for Forced Account
I
Code Entry (#307), a user at the extension is required to enter an account code before dialing
a number in the Emergency Phone Number List.
With Release 3.0 or later systems, users at Forced Account Code extensions can dial
I
numbers on the Emergency Phone Number List without entering an account code. Users
can make 911 (999 for the Hong Kong Release 3.0 only) calls from the Forced Account Code
extensions without entering the account code as long as 911 (999 for the Hong Kong Release
3.0 only) has been entered into the Emergency Phone Number List.

Emergency Phone Number List (#406)

3-16