Music-On-Hold (Moh) And Background Music - Lucent Technologies MERLIN Plus Release 2 System Manual

Music-on-Hold (MOH) and Background Music

DESCRIPTION
CONSIDERATIONS
When you have Music-on-Hold, you can provide background music for callers
whom you have placed on hold.
The Music-on-Hold (MOH) Jack is an RCA-type phonograph jack, into which
you can plug an audio system. It is on the front of the control unit behind the top
cover under the red warning and the green power lights as seen in Figure 6-9.
Users of equipment that rebroadcasts copyrighted music or other
NOTE:
material may be required to obtain a copyright license from a third party
such as ASCAP or BMI.
FIGURE 6-10 An Audio System connected to the Music-on-Hold Jack (MOH) on
the MERLIN Pius system control unit.
MERLIN Plus
control unit
To control the loudness of the Music-on-Hold and the background music for the
building, the system administrator can dial a code at the administrator/attendant
voice terminal for the preferred volume. The administrator can also turn off the
Music-on-Hold and background music by entering a code at the
administrator/attendant console.
The system is factory-set for medium music volume. The music volume can also
be controlled at the music source.
The Music-on-Hold feature is designed to accept 8-ohm impedance input,
matching the output of a variety of audio sources.
RCA-type phone
jack to MOH
jack
Music-on-Hold
(MOH) jack
Audio system
Accessory Equipment 6-21