Lucent Technologies MERLIN Plus Release 2 System Manual page 34

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System Answer (SA)
System Answer can be used as an automated attendant to answer a call and
provide a brief message before placing the caller on hold until someone is
available to take the call. System Answer can have up to eight incoming lines
assigned to it.
In the "SA" row under "Line Assignments for ASA Features" . . .
Write an "I" in the column of the line(s) where incoming calls are being
answered and placed on hold by System Answer.
The system is factory set to answer SA calls after two rings. You can change the
number of rings from 0 to 9. If the number of rings is set to 0, the voice terminal
will not ring, and calls will be forwarded immediately.
Under "Ring Interval" in the "SA" row on the "Line Assignments for ASA
Features" form . . .
Write the number of rings (0-9) before CF calls are answered.
You can select one of four ways to have incoming SA calls answered. You can
choose the default voice message, a shortened version of it, or a longer version
of it. The default message says:
"Please hold. Your call will be handled momentarily."
The shorter message says:
The longer message says:
"You have reached [number]. Please hold. Your call will be handled momentarily."
You can also elect to have no voice message so that incoming SA calls are
immediately placed on hold.
Under "Modify Message" in the "SA" row . . .
Write a "0" if you do not want the voice message.
Write a "1" if you want the message just to say, "Please hold."
Write a "2" if you want the message to say, "Please hold. Your call will be
handled momentarily."
Write the incoming phone number if you want the longer message preceded
with the phrase, "You have reached [number]."
You should now have a completed Line Assignments Form. Keep it in a place
where you can find it when you want to administer the system or program
individual voice terminals.
"Please hold."
Line Assignments Form
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