Lucent Technologies MERLIN Plus Release 2 System Manual page 114

USING AUTO INTERCOM
BUTTONS
USING GROUP PAGE
FEATURES
4-6 Handling Calls
Auto Intercom buttons on your attendant console allow you to handle calls
efficiently in several ways:
Auto Intercom buttons allow you to quickly and easily transfer calls.
The lights next to Auto Intercom buttons indicate when others in your office
are using their voice terminals. If the green light is on next to an Auto
Intercom button, it means the person at that intercom number is using the
voice terminal or has activated the Do Not Disturb feature.
If the green light next to the person's Auto Intercom button is flashing,
it means that the person is calling you.
Be
sure to type or write the names of the people in your office on the appropriate
Auto Intercom buttons.
To call someone in your MERLIN Plus system with one touch:
Touch the Auto Intercom button for the person you want to call.
1
When you hear the person answer, begin speaking into your speakerphone or
2
lift the handset and begin speaking.
Susan 15
The Group Page feature allows you to make announcements to groups of people
or to page individuals for calls. When a call comes in, you can put the call on
hold and page the person for whom the call is intended. To use a programmed
button to make an announcement through a group of voice terminal speakers:
Touch the Group Page button for the group you want to page.
1
When you hear a beep, touch Speakerphone or lift your handset and make
2
the announcement.
Group
Page
To page a group using a dial code:
Touch Intercom.
1
Touch Speakerphone or lift your handset.
2
Dial a code for the group you want to page.
3
70 = Page-All (all voice terminals in the system)
71 = group 1
72 = group 2
When you hear a beep, begin speaking.
4
Intercom
Speaker-
phone
Speaker-
phone
70-72