Lucent Technologies MERLIN Plus Release 2 System Manual page 257

System Answer (SA)
DESCRIPTION
CONSIDERATIONS
5-138 MERLIN Plus System Features
System Answer is an ASA feature and therefore requires the assignment
NOTE:
of the ASA jack. If the ASA jack assignment has not yet been made,
refer to "Automatic System Access" in this section before attempting to
administer this feature.
When a call comes in, you can set the System Answer (SA) feature to
automatically answer the call and place it on hold, or provide a brief message
before placing the call on hold. If a compatible audio-source (tape player, radio,
or stereo) is plugged into the Music-On-Hold jack (see "Music-On-Hold" under
"Accessory Equipment" in this section), you have the option of playing a
pre-recorded message about your business (hours of operation, special
promotions, numbers to call, etc.), or allowing callers to hear music once the call
is placed on hold. To answer the held call, touch the line button.
This feature can be activated only at the position assigned to the attendant.
This will be intercom 10 unless an Alternate Attendant position has been
assigned. System Answer must be deactivated (green light off) whenever you
reassign the attendant position.
This feature can also be activated while a call is ringing. That call will be
answered immediately and subsequent calls will automatically be answered after
the administered number of rings. When the system is first set up, up to eight
lines can be answered by SA and the caller will hear two rings before
the SA message.
When administering an alternate attendant position, this feature must be
turned off.
This feature cannot be copied using the Copy administration procedure.
If copying is attempted, the receiving voice terminal will have an empty button
in the corresponding position.
If the system has System Answer active along with either the CF/DXD
NOTE:
or RLA features and the assigned incoming line groups overlap, the
CF/DXD or RLA features will take precedence.
System Answer feature must be deactivated when assigning the line groups.
If an Alternate Attendant is assigned after the System Answer line groups are
assigned, the line groups remain the same, even if the line does not appear at the
Alternate Attendant position. However, the line cannot be answered at the
Alternate Attendant position if it does not appear there. Also if a call is ringing
on a line that does not appear on the console defined as the attendant, touching
SA will not answer the call.
System Answer cannot be used in conjunction with a MERLIN Attendant.
(See the MERLIN Plus MERLIN Attendant User's Guide.)